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Description

The Case Manager provides direct and indirect patient care and case management services to active-duty patients receiving inpatient behavioral health treatment. The role focuses on coordinating individualized discharge plans, facilitating multidisciplinary collaboration, and ensuring seamless transitions to appropriate levels of care.

*Pay Range: $22/hr. to $25/hr.

Essential Functions:

• Collaborate with the multidisciplinary clinical team to address patient care concerns and barriers to discharge, actively participating in treatment planning and case discussions.
• Develop and implement individualized discharge plans by leveraging treatment team insights, patient charts, and aftercare needs assessments.
• Coordinate and schedule follow-up appointments, referrals to appropriate levels of care (e.g., Partial Hospitalization Program [PHP], Intensive Outpatient Program [IOP]), and family or outpatient treatment team meetings.
• Identify and connect patients with community resources, such as crisis homes or mental health practitioners, to support post-discharge needs.
• Communicate discharge plans effectively to patients, families, and external agencies to ensure a safe and supported transition.
• Document all patient interactions, treatment plans, and discharge planning activities accurately and promptly in the medical record.
• Assist with utilization review processes, addressing challenges and proposing solutions to ensure compliance and continuity of care.
• Schedule family sessions, or outpatient treatment team meetings as needed.
• Maintain professional and effective communication with internal team members and external stakeholders, including clinics and community resources.
• Perform administrative tasks, including faxing, filing, preparing reports, and maintaining legal logs (e.g., for holds such as 5150, 5250, 5270) LPS Reports and Homeless log.
• Monitor and address patient needs during treatment to support their care plan and recovery goals.
• Attend clinical treatment team meetings as required to provide updates and contribute to patient care planning.

Requirements

• Bachelor’s degree in Social Work or Psychology, or a related clinical field.
• Strong oral and written communication skills.
• Ability to work independently and collaboratively within an interdisciplinary treatment team.
• Familiarity with community resources relevant to behavioral health patients.
• Knowledge of chronic mental illness and associated care challenges.
• Understanding of legal holds (e.g., 5150, 5250, 5270).

Preferred Education and Experience:

• At least one year of work experience in a behavioral health setting (pre- or post-graduation).
• Demonstrated interest in behavioral health and patient care coordination.
• Experience with discharge planning and case management.
• Proficiency in administrative tasks, such as report preparation and documentation.

Benefits

• 401K Retirement Plan
• Health Insurance
• Vision Insurance
• Dental Insurance
• Pet Insurance
• Healthcare Spending Account & Dependent Care Spending Account
• Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
• PTO Plan
• Holiday Premium Pay
• PTO Cash Out option
• Sick Pay
• Short and Long-Term Disability (with additional buy-in opportunities)
• Tuition Reimbursement
• Employee Assistance Program
• ID Theft Protection

• Employee Appreciation Events

• Employee Discount Opportunities