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Description

Italian Speaking B2B Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with industry-leading corporations across Europe. We pride ourselves on our bespoke approach to recruitment, ensuring that every professional placement fosters long-term career growth and organizational excellence in the dynamic customer support services sector.

Job Overview

We are currently seeking a dynamic professional for the Italian Speaking B2B Solutions Consultant position in Bulgaria. This unique role within the customer support services industry offers the perfect blend of professional development and an incredible international lifestyle, making it one of the most sought-after Italian-speaking jobs on the market today.

Key Responsibilities

• Provide high-level B2B support, acting as a strategic point of contact for Italian-speaking corporate clients.
• Resolve complex inquiries through efficient communication channels, ensuring excellence within the customer support services framework.
• Develop deep product expertise to offer tailored solutions that meet the specific business needs of our partners.
• Maintain accurate client records and documentation to ensure data integrity and process transparency.
• Collaborate with internal teams in Bulgaria to optimize service delivery and improve overall client satisfaction metrics.
• Identify opportunities to provide added value to clients through proactive communication and consultation.
• Ensure all service level agreements are met or exceeded, maintaining the high standards expected by our partners.

Requirements

• Native or fluent Italian (spoken and written) is mandatory for this position.
• Professional proficiency in English to collaborate within our diverse international team.
• Valid EU passport, allowing for immediate work authorization in Bulgaria.
• Proven experience in a customer-facing or B2B consultancy role within the customer support services industry.
• Strong problem-solving skills and a commitment to providing an exceptional client experience.
• Ability to relocate to Sofia for this on-site opportunity, taking advantage of one of the top Italian-speaking jobs in Europe.

Benefits

What We Offer

• Competitive Monthly Salary reflective of your professional expertise.
• Comprehensive, Fully Paid Training program upon commencement.
• Full Health Insurance coverage.
• Fully Paid Relocation Package including flight, airport transfer, and initial hotel accommodation.
• Attractive Monthly Performance Bonus based on your individual achievements.
• Generous €1,500 Signing Bonus for new hires joining our team.
• Ongoing career development opportunities with one of the most reputable firms offering jobs in Bulgaria.

Life in Bulgaria

Living in Bulgaria offers a fantastic quality of life, characterized by a unique fusion of ancient history and modern European culture. As you settle into your new home in Sofia, you will discover that jobs in Bulgaria provide an exceptional balance between career ambition and an affordable, vibrant lifestyle, with beautiful mountains and sunny climate accessible year-round.

Our relocation experts handle every detail to ensure your transition to Bulgaria is seamless. You will enjoy a thriving social scene, world-class local cuisine, and the warmth of a welcoming local community. Choosing to accept the Italian Speaking B2B Solutions Consultant position in Bulgaria means choosing a life of growth, exploration, and professional success in a country that truly offers something for everyone.

How to Apply

If you are ready to take the next step in your career and join a winning team in Europe, we invite you to click Apply Now and submit your application today. We look forward to reviewing your profile and welcoming you to Mercier Consultancy Group.