Escritório à distância e em casa - Empregos em Áustria

Remote German Technical Support Role in Greece with Full Paid Relocation

Patrique Mercier Recruitment JP · Lower Austria · Austria · Remote

About the job

Join the dynamic team at Patrique Mercier Recruitment JP as a German-Speaking Technical Support Associate in the picturesque country of Greece! This exciting opportunity includes a fully paid relocation package, allowing you to immerse yourself in a new culture while advancing your career. In this role, you will provide top-tier technical support to German-speaking customers, ensuring they receive the guidance and assistance they need for an exceptional experience. Work in a collaborative atmosphere where your contributions are valued and enjoy the stunning Mediterranean lifestyle!

Responsibilities
  • Provide excellent technical support to German-speaking clients through multiple communication channels
  • Troubleshoot technical issues and resolve inquiries in a timely manner
  • Maintain an in-depth understanding of the company's products and services
  • Document customer interactions accurately in the CRM system
  • Collaborate with cross-functional teams to improve service efficiency and customer satisfaction
  • Participate in training and development sessions to enhance service skills and product knowledge
  • Utilize customer feedback to contribute to the continual improvement of support processes

Requirements
  • Fluency in German and English, both spoken and written
  • Strong communication and interpersonal skills focused on customer service
  • Previous experience in technical support or customer service is an advantage
  • Ability to handle multiple inquiries simultaneously in a fast-paced environment
  • Excellent analytical and problem-solving abilities
  • A proactive and team-oriented approach with a desire to learn
  • Willingness to relocate to Greece and embrace new experiences

Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )