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Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together!

This is a great position for someone with technical acumen who wants to transition into a business role or for someone in business operations who wants to focus on Consumer Experience.

Your key responsibilities will include:

• As a Business Lead for in-house developed tablet solution which is used for 1:1 consumer engagement with Adult Consumers, you will be accountable for business execution to drive high levels of engagement and help build the roadmap for the development team.
• Collaborate with IT and other key stakeholders to develop and execute agreed-upon mobile strategies and programs for each brand in the portfolio.
• Help facilitate the execution of mobile roadmaps, ensuring alignment with the overall customer onboarding, growth, and retention model in coordination with the rest of the CRM and marketing services teams.
• Work with reporting team to establish baseline reports and benchmarks for overall solution KPIs.
• Cultivate relationships with internal Trade and Consumer Activation teams to collaborate on best-in-class experiences using mobile devices and technology.
• Understand new and emerging technologies in the MarTech landscape and how Consumer brands can utilize these technologies to help grow their business through new or existing mobility enhancements.
• Proven experience in vendor management, including evaluating performance, contracts and maintaining productive supplier relationships.
• Identify opportunities for process improvement and cost reduction

What are we looking for?

• Bachelor’s degree required, Business or Marketing or equivalent experience.  
• 5+ years of regulated industry experience 
• 5+ years of Digital Marketing experience 
• Strong communication, collaboration, credibility, and influencing skills. 
• 2-3+ years experience in the Adobe Experience Platform and Adobe Analytics is preferred
• Detail-oriented with the ability to prioritize across many internal and Business projects.  
• Experience with Mobile Applications (iOS and Android), mobile UX/UI principles and device management ecosystems.
• Experience working in Agile/Scrum environments and proficiency with tools like Azure and Jira.
• Experience in working with different business stakeholders at all levels of the company and influence the technical decision for implementations.
• Strong experience and familiarity in Agile and Waterfall methodologies
• Self-motivated, ability to work independently and investigate improvements to processes.
• Experience in working with multicultural teams at different levels in the organization.
• Proven experience in owning a platform and proactively driving towards excellence.

WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

BELONGING, ACHIEVING, TOGETHER

Collaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.

SALARY AND BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

• 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
  • Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
  • Company contributes an additional three percent to 401(k) whether employee participates or not
• Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
• Health Savings Account start-up contribution for employees who elect the high deductible health plan
• Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
• Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
• Company paid life insurance of 1x annual base pay ($50,000 minimum)
• Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
• Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
• Tuition reimbursement and student loan support
• Dependent Scholarship Programs
• Free confidential personal financial counselling service
• On-site health centers and 24/7 fitness centers at certain company locations
• A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
• Health-care concierge service
• Volunteer service opportunities
• Extensive training opportunities
• Company vehicle for eligible employees
• Mobile phone allowance for eligible employees
• Paid Leave:
  • Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
  • Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).
  • Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)
  • Paid Parental Leave + temporary reduced work schedule opportunity
  • Funeral Leave
  • Short-Term Disability Leave
  • Long-Term Disability Leave
  • Jury Duty Leave
  • Military Leave
  • Released Time for Children’s Education
  • Community Outreach Leave
  • Other paid leave benefits, as required by state or local law

• Your journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement – it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.
• We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at [email protected]