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Office Production & Services Specialist

Dalio Family Office

Dalio Family Office Overview:

The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio Philanthropies, which includes OceanX, Dalio Education, Endless Network, and the Beijing Dalio Foundation. The core of the DFO’s culture is built around meaningful work and meaningful relationships and the family’s commitment to giving back. The office is headquartered in Westport, CT with regional offices in New York City, Singapore, and Abu Dhabi.

Pillar Summary:

The Office of the COO (oCOO) is responsible for building and running a comprehensive operational platform for the Family Office. Against that responsibility, the oCOO plays a key role in ensuring the office effectively meets its goals by providing systematic operations (e.g., efficient and effective processes) for core business functions of the DFO.

Position Summary:

The Office Production & Services Specialist plays a vital role in overseeing and managing strategic operations across print production and general office services. This role combines expertise in production management with policy-setting, vendor strategy, and operational oversight.

Day-to-day responsibilities would include a combination of the following:

• Print Production
  • Manage and operate print production strategy, developing workflows, setting quality standards, and managing vendor contracts to ensure cost efficiency and brand consistency 
  • Partner with IT to ensure appropriate technology and to troubleshoot as needed 
  • Collaborate with internal and external partners and establish quality control standards  
  • Understand and maintain person and project specific requirements/preferences 
• Mail & Shipping Services
  • Design and manage corporate mail and shipping policies 
  • Manage contacts with courier and postal vendors 
  • Audit vendor compliance to internal policies  
• Office Services & Supplies
  • Develop and manage the office supply program, including researching and evaluating new vendors, contract management and budgetary compliance  
  • Lead office initiatives such as signage, events, promotional material etc. 
  • Evaluate vendors for specialty services (i.e., swag, business cards, branded programs) and make selection recommendations  
• Administrative & Operational Support
  • Oversee operational reporting including print production, supply usage, mail and shipping KPIs and transactional logs  
  • Lead cross pillar or entity operational initiatives and coordinate with domestic and satellite offices  
  • Identify opportunities to streamline processes and improve service delivery 
  • Advise leadership on opportunities to streamline and increase efficiency and cost  
  • Additional duties as assigned 

The ideal candidate will possess the following knowledge, skills, attributes, and values:

• Design capabilities from visualization to creation through such programs as Adobe Creative Suite or the like (i.e., InDesign, Illustrator, Photoshop) 
• Metrics & Data Analysis abilities (i.e., create KPIs across operations, track, report) 
• Ability to drive between sites, events, or vendors as required for business needs.
• Flexibility for occasional overtime during peak production periods or special projects/events. 
• Frequent use of printers, copiers, mailing machines, and general office equipment. 
• Able to work independently and exercise sound judgment 

Illustrative Benefits:    

• 100% company paid medical premiums
• 17 company paid holidays
• Friday summer hours
• Monthly community happy hours
• Hybrid work environment
• Free catered food services for in-office days
• Generous PTO offering 
• Casual dress code
• 150% 401(k) match up to $7,500 and 100% match above $7,500 ($15k match limit)
• Gym reimbursement, back up childcare services, insurance, financial, and legal services, and much more!

Qualifications:

• Proven experience in operation management, vendor strategy and business processes 
• Strong knowledge of print production management, supply chain and vendor negotiations 
• Demonstrated ability to develop policy and manage budget  
• Excellent organizational, project management and communication skills  
• Attention to detail and commitment to quality control 
• Proactive problem-solver 
• Comfortable in fast-paced environments with tight deadlines 
• Valid drivers license  

Compensation:

Compensation for the role includes a competitive salary in the range from $75,000 -$90,000 (inclusive of a merit-based bonus, dependent on years of experience, level of education obtained, as well as applicable skillset) and an excellent benefits package, including a comprehensive employer paid medical plan and generous employer match for 401k. 

Please note we are unable to provide immigration sponsorship for this position.

At the DFO, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. The DFO treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.