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Case Aide-Community Living Services

Thomas Allen, Inc.

About Thomas Allen

We began providing residential services to individuals living with disabilities in 1977, and in 1984 became the first non-governmental entity in Minnesota to offer waiver case management. By delivering exceptional client care and creating a work culture that celebrates the employees who turn our mission into action, Thomas Allen has grown to employ more than 600 people and provide contracted services for more than 20 counties across Minnesota. Annually, we deliver a wide variety of services to more than 10,000 individuals of all needs, abilities, and ages - from infants to elders. Our services include waiver case management, community living services, care coordination, respite care, and community-based residential programs.

With offices throughout the Twin Cities metro area, we are committed to exceptional client care and a positive, supportive work culture.

Position Overview

The Case Aide supports the Community Living Services team in delivering person-centered services in accordance with MN 245D and the Positive Supports Rule. Reporting to the Program Manager or Assistant Program Manager, this role provides administrative, organizational, and direct support functions to ensure quality care for individuals served.

• Job Type: Part-Time (.5 FTE, 20 hours/week)

• Schedule: Monday–Friday, 4–5 hours/day between 9 AM–5 PM

• Pay: Starting at $18/hour (DOE)

• FLSA: Non-Exempt

• Website: thomasalleninc.com

Key Responsibilities

Administrative & Office Support

• Complete general office tasks: filing, faxing, paperwork prep, and mailings

• Maintain and distribute client lists and client coverage for the division

• Perform data entry and assist with report preparation (quarterly, semi-annual, annual)

• Prepare and track billing logs (e.g., for SILS services)

• Provide office coverage, including mail handling and front desk reception

Client & Program Support

• Schedule team meetings in compliance with licensing timelines

• Attend meetings as needed to support individuals served

• Assist in documentation for Monthly Reviews of Objectives

• Provide transportation for clients (e.g., to banks, appointments, activities)

• Assist with individual contacts and follow-ups when assigned staff are unavailable

• Support training for new and transitioning staff 

Minimum Qualifications:

• Age 18 or older

• High school diploma + 1-year post-secondary education OR 1 year experience in admin, case aide, or similar role

• Strong proficiency in Microsoft Office (Word, Excel, Outlook, Access)

• Ability to work independently, meet deadlines, and multitask

• Excellent written and verbal communication skills

• Must be able to lift up to 30 lbs.

• Ability to perform sedentary work at a computer for extended periods of time.

• Valid driver’s license, insurance, and clean driving record

• Ability to pass DHS and OIG background checks

Preferred Qualifications

• Experience with MN 245D regulations

• Knowledge of billing or time reporting systems

• Associate’s degree or higher

• Human Services experience

Why Join Us?

• Make a Difference: Help individuals live fuller, more independent lives

• Career Growth: Ongoing training and advancement opportunities

• Supportive Culture: Inclusive and mission-driven team environment

• Recognition: Employee appreciation programs and mental health support

Benefits provided to all employees:

• Mileage reimbursement for work-related travel
• Paid training and certifications to help you develop new skills and advance your career
• Employee appreciation programs to recognize your contributions and efforts
• Mental health support to prioritize your well-being
• Opportunities for career advancement and growth to help you achieve your professional goals

Additional benefits gained for employees working 30+ hours per week:

• Comprehensive medical, dental, vision, disability, and life insurance coverage
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account (DCA) options to help you manage healthcare expenses
• 401(k) program to help you plan for your financial future

Additional benefits gained for employees working 35+ hours per week: 

• Paid holidays to celebrate with family and friends and an additional floating holiday to use when you need it!
• Paid time off (PTO) to help you recharge and maintain work-life balance

Ready to Make a Difference? Apply Now!

Please note that this job description is a summary of essential job functions and requirements. Specific responsibilities and duties may vary based on division-specific needs.

Thomas Allen, Inc. is an Equal Opportunity and Affirmative Action Employer of all people without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, veteran's status, membership or activity in a local human rights commission, or status with regard to public assistance. As our agency continues to grow, we are looking for team members with diverse perspectives and backgrounds who are passionate about providing services that empower those we support.