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JOB DESCRIPTION

TITLE: IT Specialist – Health Applications 

DEPARTMENT: Information Technology

CLASSIFICATION: Non-exempt                     

POSITION DESCRIPTION:

Researches, analyzes, and supports Health system applications. Monitors the needs of the Health system. Works with IT and Health staff to meet the software needs of the clinic. Manages assigned projects.

DUTIES & RESPONSIBILITIES:

Health Application Systems Skills:

• Maintains and supports electronic health system applications.
• Provides technical analysis, issue resolution, enhancements, and modifications to meet the needs of the clinic.
• Troubleshoots application issues and works with vendor to resolve the issue.
• Recommends modifications for the application to improve clinic workflow, efficiency, and productivity of clinic staff.
• Maintains interfaces from health system applications and troubleshoots issues in a timely manner.
• Assists with upgrade in the of health system applications.
• Organize and perform group training and cross-training activities related to Health Systems and general PC skills.
• Assists and maintains credentials of users and additional high security level tasks.
• Complies with HIPAA rules and maintains all patient information confidentially and securely.

Information Technology Skills:

• Work with Health Applications Coordinator to carry out IT initiatives related to Health Systems.
• Supports the Information Technology Department's strategic plans and attends IT meetings.
• Manage assigned projects and ensure projects are completed.
• Implement IT decisions and recommendations as appropriate.
• Other duties as assigned.

REQUIREMENTS:

• Combination of education (High School/GED, Associates Degree, Technical School/Certifications, or Continuing Ed credits.) and/or experience in support of Health system applications.
• Knowledgeable and proficient computer skills including use of word processing, using spreadsheets, internet and email.
• Familiar with clinical workflows and understanding the roles of a clinical practice.
• Prefer demonstrated knowledge in teambuilding and teamwork.
• Ability to communicate effectively verbally and in writing.
• Ability to identify bottlenecks and is proactive in resolving the situation.
• Must be dependable, have a great work ethic, possess initiative, be self-motivated and be able to work with minimal supervision.
• Must submit to and successfully pass an extensive criminal background investigation.
• Valid driver's license and insurable. 

SUPERVISION: IT Director

SALARY LEVEL:

$59,384-$91,500