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Clackamas County Bank

Administrative/Cash Management Specialist

SUMMARY

The individual serving in this position will perform a wide range of back-office functions for the bank such as bookkeeping/accounting, on-line banking customer support calls, ACH origination, audit preparation, fraud monitoring and accounts payable.  See below for a more extensive list.  Many responsibilities listed are time sensitive and require close attention to detail.  Some duties are assigned as primary responsibilities and others in a backup capacity.

The Administrative Specialist reports to the department supervisor.  The individual in this position will generally have at least 3 years of related bank/accounting experience and is able to quickly achieve mastery of the duties and responsibilities.  Specific training will be provided on the job.  This is an excellent opportunity for someone to build on existing skills and is interested in a financial industry career path.

ESSENTIAL DUTIES AND RESPONSIBILITIES FOR CCB’S CASH MANAGEMENT SPECIALIST

Technical Skills and Duties

-Ten Key by touch

-Online Banking customer support

-Business online banking set up and processing

-Incoming and outgoing wire processing

-Import & balance inclearings

-Process cash orders & shipments

-ACH origination

-Mobile deposit processing

-Fixed assets

-Prepaid accounts

-Answering phone calls

-Solid knowledge and experience using a personal computer, including word and excel and adobe

-Operational knowledge and experience of a mobile device

-Knowledge of how debits/credit entries work

-Fed returns

-Balance and Income statement knowledge

-Bond portfolio management

-2644 reporting

-Public Funds reporting

-Cash Management

-Build & run query reports

-Accounts payable (QuickBooks)

-Call report accounting & filing

Customer Contact Skills

-Ability to communicate/assist customers in a pleasant tone and professional manner in person and over the phone with ATM and/or Online Banking issues.

-Listen for opportunities to cross-sell

Sales/Referrals:

-Offer bank services and refer business to the bank and volunteer at community events

-Stay current on and support marketing efforts

-Responsible for ensuring that individual calling goals are met

Work Performance                                                                                                                

-Meet established attendance standards                                                                                                                  

-Adhere to posted times for breaks and lunch so workflow is consistent

-Utilize time in a productive way

-Adhere to confidential policy guidelines

-Adhere to operational procedures

-Establish priorities

-Cooperate when asked to help others

-Be courteous to co-workers

-Dress appropriately

-Take initiative to ask for additional work

QUALIFICATIONS

EDUCATION and/or EXPERIENCE

Must have a high school diploma or general education degree (GED), or 3 (three) years related experience and/or training, or equivalent combination of education and experience.

INTERNAL EDUCATION

Keep current on learning about bank services and products.  Successfully complete all assigned reading material and required compliance training.

LANGUAGE SKILLS

Have the ability to read and comprehend simple instructions, short correspondence and short memos.  Have the ability to write simple correspondence and be able to effectively present information in one-on-one and small group situations to both customers and other employees of the organization.

MATHEMATICAL SKILLS

Have the ability to calculate and balance bank accounting data.  

REASONING ABILITY

Have the ability to follow written and oral instructions and be able to research situations and solve job-related problems.   

PHYSICAL DEMANDS 

Be able to work in a moderately noisy environment with phones, computers and calculators.  Occasionally be able to lift up to 25 pounds.

COMPUTER SKILLS

Understand and be able to apply computer skills to communicate effectively within the organization using word processing to format letters or correspondence, set-up and maintain electronic folders/files; send/save attachments.  Depending on the position, have a basic understanding of accounting software to develop reports and forms such as spreadsheets/tables using Microsoft excel.

Be able to use email for communication (internal and external) and access outside websites as well as interface with the bank’s network.