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Job Summary: 

We are seeking a skilled and professional Experienced Craps Dealer to join our team at Saracen Casino Resort. The ideal candidate will have knowledge of craps gameplay, exceptional customer service skills, and the ability to maintain accuracy and professionalism in a fast-paced, high-energy environment. 

Essential Functions and Responsibilities  

• Game Operation: Operate and oversee table games such as blackjack, poker, roulette, craps, baccarat, and other games, ensuring adherence to established rules and procedures.
• Customer Service: Provide excellent guest service by engaging players, answering questions, and creating a fun and welcoming atmosphere.
• Game Integrity: Maintain the integrity of the game by monitoring play, identifying irregularities, and enforcing casino rules and regulations.
• Team Collaboration: Work seamlessly with other dealers, supervisors, and casino staff to provide a smooth and efficient gaming experience.
• Chip Handling: Handle gaming chips and payouts accurately and efficiently while maintaining proper game flow.
• Regulatory Compliance: Ensure compliance with gaming laws, internal controls, and all casino policies.
• Communication: Communicate clearly with players, supervisors, and other dealers to ensure smooth operations.
• Problem Resolution: Address and escalate disputes or guest concerns professionally and promptly.
• Appearance: Maintain a professional appearance in line with the casino's dress code standards.
• Other Duties: Perform other related duties as assigned, including assisting with training, attending mandatory meetings, and learning new games.
• Availability: Due to the nature of casino business demand patterns, this position will regularly include early morning, evening, weekend shifts and holidays as assigned work schedules including training and/or meetings.

 QUALIFICATIONS/REQUIREMENTS:  

To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• Must be a minimum of 21 years of age or older upon employment.
• Experience: 3 years as a craps dealer in a professional licensed casino environment is preferred. 
• Knowledge: Comprehensive understanding of craps rules, payouts, odds, and all related side bets.
• Manual Dexterity: a high level of hand-eye coordination and the ability to use your hands skillfully to grasp, manipulate, and assemble small objects with precision, often involving repetitive movements and fine motor skills.
• Customer Focus: Commitment to providing outstanding customer experiences while fostering repeat visits.
• Skills:
  • Strong mathematical and mental calculation skills.
  • Excellent interpersonal and communication skills.
  • Ability to multitask and handle pressure in a fast-paced environment.
• Physical Requirements:
  • Ability to stand for extended periods.
  • Manual Dexterity: a high level of hand-eye coordination and the ability to use your hands skillfully to grasp, manipulate, and assemble small objects with precision, often involving repetitive movements and fine motor skills.
• Licensing: Must obtain and maintain a gaming license as required by the local gaming commission.
• Education: High school diploma or equivalent.

Physical Requirements and Work Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  

• Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
• Must be able to maneuver to all areas of the casino.
• Must be able to stand, walk, and move through all areas of the casino.
• Must have good verbal and written communication skills.
• Demonstrate keen observation skills to identify potential issues or opportunities. 
• Ability to pay close attention to detail and accurately report observations. 
• Strong situational awareness to quickly assess and respond to changing environments.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Key Competencies: 

• Attention to detail
• High ethical standards
• Strong problem-solving skills
• Team player with a positive attitude

Why Join Us? 

• Competitive salary and tips
• Opportunities for professional development
• A dynamic and exciting work environment

SAFETY SENSITIVE POSITION 

This position is classified as a safety-sensitive position under applicable laws and regulations. The role requires heightened awareness and the ability to perform job duties safely and effectively, as it involves tasks that could impact the health and safety of employees, guests, and the public. As such, employees in this role may be subject to drug and alcohol testing in accordance with company policy and legal requirements. 

Saracen Safety 

• Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSH Act which are applicable to his own actions and conduct." 

Here's a breakdown of what this means: 

1. Compliance with Standards: Employees must follow the occupational safety and health standards established by OSHA. These standards are designed to protect workers from various hazards in the workplace.
2. Adherence to Rules and Regulations: Employees are also required to comply with any rules, regulations, and orders issued under the OSH Act. This includes following specific procedures and safety practices that are put in place to mitigate risks.
3. Personal Conduct: The clause emphasizes that employees' own actions and conduct must align with safety standards. This means that workers have a personal responsibility to engage in safe work practices and avoid behaviors that could endanger themselves or others.

Adhere to and promote the following: 

READY STANDARDS 

• R - Recognize
• E - Engage
• A - Appreciate
• D - Deliver
• Y - Yes, We Can!

 Saracen Casino Resort is an equal opportunity employer.