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Description

WHO IS YFA?

We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year over year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children.

Youth and Family Advocates, Inc. (YFA) was founded in 1970. Our purpose and role are to serve children and families in crisis, providing programs that encourage healing, restoration, and success for those we serve. This is why “Family” is our middle name! Our hardworking 350+ team members work in partnership with communities and families, providing a full range of services across the state of Florida.

No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential.

POSITION SUMMARY:

The Stop Now and Plan (SNAP) Case Manager understands, implements, and promotes SNAP® curriculum in the community. This position utilizes strength-based perspective to help youth and families strengthen and manage the quality of their lives by engaging the family, advocating on their behalf, initiating change agent activities, helping them access support in the community, teaching problem solving skills, modeling productive behaviors, and assisting in the successful completion of youth and family development milestones.

WHAT YOU WILL DO:

• Completes all SNAP® and agency-required staff training
• Conducts intake and discharge assessments (SSIS, SSIS 2, HIT, CBCL, TRF, EARL-20B, PAT)
• Manages daily case responsibilities for SNAP® for Youth participants
• Schedules intakes and follows up on referrals
• Makes weekly check-in calls to monitor youth/family progress
• Facilitates SNAP® for Youth groups according to the model
• Prepares weekly group materials (handouts, manuals, etc.)
• Assists SNAP® Coordinator with group organization
• Participates in team pre-briefing/debriefing and weekly consultation calls
• Prepares tech for group sessions (Raspberry Pi, tablets, projector, etc.)
• Maintains and updates data systems (NETMIS, JJIS, OneDrive, SNAP Spreadsheet)
• Scores and documents group evaluations within 3 business days
• Maintains detailed electronic and paper case records
• Provides follow-up calls and assessments at 30 and 60 days post-discharge
• Identifies and monitors at-risk families; informs supervisor
• Refers families to community resources and ensures care continuity
• Provides case management: assessment, planning, linking, monitoring, advocacy
• Builds strong relationships with families, team members, supervisors, and community partners
• Treats all youth and families with respect and courtesy
• Participates in staff development, team meetings, and client reviews
• Creates a safe, welcoming, trauma-informed environment
• Practices self-care to prevent burnout
• Follows agency policies and procedures
• Upholds agency’s mission and core values

Location: Pasco County

Requirements

Education & Experience:

A high school diploma or equivalent and a minimum of 3-5 years of human service experience is required or a bachelor’s degree in social work or a related field. Experience with structured groups and parent education groups (preferred); community/agency liaison experience (preferred).

Knowledge, Skills & Abilities (KSAs):

• Excellent verbal and written communication skills
• Solid knowledge of the rules of grammar and punctuation
• Ability to display professional in day-to-day activities, communication, feedback, teamwork, and ongoing working relationship with outside agencies and organizations
• Understand various problem-solving techniques
• Ability to compile and organize information
• Ability to work cooperatively in a group/team setting
• Ability to facilitate small/large groups and varied group dynamics that may arise
• Ability to take guidance and direction from supervisors
• Proficiency in Microsoft Word and Excel, Dropbox, and video-conferencing programs
• Skilled in actively listening to concerns, providing a safe space for individuals to express themselves without judgment or blame

Physical Requirements: Ability to bend, lift, and carry 10 pounds.

WHAT’S IN IT FOR YOU?

At YFA, we are as dedicated to our team members as we are to our mission! YFA provides:

• 13 Days of PTO, Incrementally Increasing Annually
• 13 Paid Holidays
• 5 Days Parental Leave
• Medical, Dental, and Vision Insurance
• Short-Term Disability and Long-Term Disability
• Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance
• Paid Life Insurance
• Legal Services
• ID Monitoring
• Pet Insurance
• Employee Assistance Program
• Tuition Reimbursement
• Immediate eligibility for 403b Savings Plan with match after 12 months
• Continuous training and professional development opportunities

And of course, an opportunity to make the world a better place!

Youth and Family Advocates is committed to fostering a trauma informed workplace culture, to include a commitment to ensuring that employees interact with children, families, and each other in ways that promote healing, resiliency, and responsiveness to the impact of trauma in the lives of individuals.

Youth and Family Advocates is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.

Youth and Family Advocates comply with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.

Youth and Family Advocates are committed to promoting a healthy and safe work environment, which is why we always maintain a smoke-free workplace. All forms of tobacco or vaping products of any kind at any time on our premises. Smoking is prohibited in all indoor areas, as well as outdoor spaces. Individuals must leave our campus, which includes our parking lots and other public areas, to smoke, vape, or use smokeless tobacco.