Join the dynamic team at Patrique Mercier Recruitment JP as a German-Speaking Technical Support Associate in the picturesque country of Greece! This exciting opportunity includes a fully paid relocation package, allowing you to immerse yourself in a new culture while advancing your career. In this role, you will provide top-tier technical support to German-speaking customers, ensuring they receive the guidance and assistance they need for an exceptional experience. Work in a collaborative atmosphere where your contributions are valued and enjoy the stunning Mediterranean lifestyle! Responsibilities
Provide excellent technical support to German-speaking clients through multiple communication channels
Troubleshoot technical issues and resolve inquiries in a timely manner
Maintain an in-depth understanding of the company's products and services
Document customer interactions accurately in the CRM system
Collaborate with cross-functional teams to improve service efficiency and customer satisfaction
Participate in training and development sessions to enhance service skills and product knowledge
Utilize customer feedback to contribute to the continual improvement of support processes
Requirements
Fluency in German and English, both spoken and written
Strong communication and interpersonal skills focused on customer service
Previous experience in technical support or customer service is an advantage
Ability to handle multiple inquiries simultaneously in a fast-paced environment
Excellent analytical and problem-solving abilities
A proactive and team-oriented approach with a desire to learn
Willingness to relocate to Greece and embrace new experiences
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
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