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Florence Crittenton Services of Orange County Inc · Fullerton, Estados Unidos Da América · Onsite

$44,782.00  -  $58,821.00

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Patient Service Representative

Dental Views · Fullerton, Estados Unidos Da América · Onsite

  • Professional
  • Escritório em Fullerton
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Description

Job Overview

A Patient Service Representative (PSR) is the first point of contact for patients at a practice, and also has key responsibilities in the coordination of many day-to-day administrative office activities. Reporting to the Office Manager, this position provides general office support with a variety of clerical activities and related tasks. 

Requirements

Qualifications

  • Self-motivated with the ability to exceed patient expectations.
  • Excellent organizational skills to effectively handle multiple tasks.
  • Flexibility to support change, with varying schedules as necessary.
  • Possess excellent interpersonal communication skills.
  • Resume must demonstrate stable employment history.
  •  Responsibilities and Duties 
  • Greet and check in patients in a friendly manner.
  • Collect co-payments and verify insurance coverage.
  • Schedule and confirm patient appointments.
  • Prepare new patient charts neatly and accurately.
  • Various office duties as assigned by the Office Manager.
  • Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
  • Collect and post payments and record receipts.
  • General clerical duties.

Education

  • High School Diploma or equivalent.

Experience

  • Candidates will have a minimum of two years of experience in a healthcare office or fast-paced, highly interactive customer service environment.
  • Experience in the dental or medical industry with scheduling and verifying insurances preferred.