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Student Worker - SIO Desk Assistant

Number of Openings: 4

Purpose/Objective of the Role:

The OWU Student Involvement Office (SIO) is seeking an enthusiastic, customer service-oriented Student Desk Assistants to support the daily operations of the SIO Information Desk. This role serves as the first point of contact for students, staff, and visitors, providing excellent customer service by assisting with campus inquiries, directing student organizations to appropriate resources, and supporting SIO programs and services. Successful candidates should demonstrate professionalism, strong communication skills, reliability, and a willingness to learn new skills, technology, and campus resources.

Tasks & Responsibilities:

• Attend training sessions and demonstrate proficiency in understanding of the Student Involvement Office’s services, resources, and procedures
• Support and execute event management details for office events and programs
• Answer phone calls, direct calls to the correct office/department, and take detailed phone messages
• Manage online resources including the Student Involvement Office website, email, Engage, and HWCC digital signage
• Manage and update the SIO social media accounts with information about upcoming training, events, and opportunities to get involved
• Create and distribute SIO marketing to effectively promote campus events
• Manage office supplies and spaces to ensure it is kept organized and tidy 

Qualifications/Skills: 

An SIO Desk Assistant should have good communication skills, must be dependable and willing to learn, and willing to provide excellent customer service. Must be a current full-time OWU enrolled student and have federal work study.

Potential Future Career Benefit:

SIO Desk Assistants will gain a variety of transferable skills from strengthening their communication skills, building customer service experience, increasing organizational skills, encouraging professionalism and providing an experience learning new technology and office skills.

NOTE: Employment sponsorship is not available for this position. Applicants must be currently authorized to work in the United States

Application Instructions:

Complete the ADP application by selecting "Apply" button and answer all questions.

Supervisor: Dina Daltorio

Commitment: 5 hours per week 

Fall & Spring