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AR Support Specialist

Location: Colbert, GA

Job Type: Full-time

Company: MedLink Georgia

About Us:

MedLink GA is a leading healthcare provider dedicated to delivering high-quality, patient-centered care across Georgia. We are seeking someone who is compassionate and detail-oriented to join our team and support healthcare professionals in providing top-notch medical services to our community.

SUMMARY________________________

The AR Support Specialist plays a key role in supporting the day-to-day operations of the AR Department. This position is ideal for individuals with strong organizational skills and attention to detail, who enjoy working behind the scenes to ensure accurate and efficient revenue cycle processes. The role involves handling a variety of essential tasks such as payment posting, credit balance review, lockbox reconciliation, correspondence tracking along with assisting with claims review and submission.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include, but are not limited to, the following)

• Accurately post patient and insurance payments into the billing system.
• Assist in identifying and resolving patient and payer credit balances.
• Retrieve and reconcile electronic payments from lockbox systems.
• Monitor, organize, and route incoming correspondence related to patient accounts and billing issues.
• Assist with reviewing claims for accuracy and completeness prior to submission; support the submission process as needed.
• Enter billing data with a high level of accuracy and verify patient account information.
• Collaborate to resolve billing discrepancies and support patient inquiries.
• Other Duties as Assigned

QUALIFICATIONS_____________

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Excellent communication and time management skills.
• Basic understanding of medical billing and accounts receivable processes is a plus.
• Proficiency in Microsoft Office (Excel, Word, Outlook).

EDUCATION and/or EXPERIENCE____________________________

• High school diploma or equivalent General Educational Development (GED) certificate
• 12 months of medical front office or medical billing experience strongly preferred