Empregos de escritório remoto e em casa em california ∙ Página 13

GUEST SERVICES SUPERVISOR NF3

Department: Department of the Navy

Location(s): Twentynine Palms, California

Salary Range: $21.46 - $26 Per Hour

Job Summary: Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Major Duties:

• MAJOR DUTIES: Responsible for the efficient operation of assigned areas with Temporary Lodging Facility operation. Performs full supervisory duties to include: initialing personnel actions, evaluating employees on their performance through consultation; verbal/written instructions and on the job training; assigning and distributing work; directing specific tasks and/or job assignments; performance appraisals and evaluations; nominations for employee awards; disciplinary actions; and related matters. Interviews personnel for employment and submit recommended selections. Responsible for scheduling, initial training, continuing instructions and efficient utilization of personnel within assigned area or department. Assist in maintaining records and files such as daily preparation of inventory reports, planning, budget preparation, scheduling or other related reports. Inspects area for compliance of fire, security and safety regulations that pertains to staff, correcting, discrepancies or reporting to Safety Coordinator. Conducts weekly inspections of area for cleanliness, maintenance and accountability of furnishings, correcting and/or reporting to Temporary Lodging Facility Manager. Establishes stock levels and conducts weekly inspection of inventory, prepares request for replenishment of stock to maintain levels established within budgetary parameters. Reviews daily occupancies of facilities and coordinates with Temporary Lodging Facility Manager in order to accurately plan for peak periods and rescheduling of staff to meet workload requirements. Prepares and certifies timecards for accuracy, resolving any discrepancies prior to submission for final review. Responsible for daily administrative work associated with the operations to include the preparation and submission of purchasing and operational records. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as required.

Qualifications: CONTROLS OVER POSITION: Incumbent works under direct supervision of the Temporary Lodging Facility Manager who makes assignments by defining requirements, work priorities and task deadlines. The supervisor provides advice, assistance and support in unusual or controversial situations. Routine work is performed independently. MINIMUM QUALIFICATIONS: Three years experience which provides knowledge of hotel, business operations, or equivalent leadership experience required and demonstrates basic knowledge of business administration and familiarity with business practices and market conditions applicable to program and technical requirement sufficient to perform required duties. Ability to provide and maintain effective working relationship with subordinate employees, higher-level officials and others. Must be able to exercise tact, communicate orally and in writing and function effectively under stress. Must have the ability to operate a variety of office machines to include a personal computer. Knowledge of basic cash handling techniques. Must be able to apply hotel methods and hotel purchasing and budget preparation. This is a white-collar position where occasional lifting up to 20 lbs. may be required.

How to Apply: All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=72635&PostingSeq=1. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement. Please include the below list of required documents with your application: Education/certification certificate(s), if applicable. If prior military, DD214 Member Copy If you are an Active-Duty Service member who will be retired from service within 120 days of the application date, you must submit a DD214 or Statement of Service with your application to receive further consideration for any regular part-time or full-time positions. In accordance with 5 USC § 3326, recently retired Servicemembers are subject to a 180-day waiting period before they may be appointed to Federal service, regardless of hiring authorities. When applicable and all requirements are met, those candidates must have submitted the required documentation at the time of their application before an agency can request a waiver. If you are using an employment preference, please ensure your application includes the correct required documents to verify eligibility: Military Spouses Copy of the sponsor PCS orders identifying a dependents-authorized move and reporting date to the new duty location. Copy of marriage license or military dependent ID if dependent name is not listed on PCS orders. In order to qualify, date of marriage or military dependent ID must be prior to reporting date listed on PCS orders. For spouses with current or prior Federal service, submit a copy of the most recent performance appraisal rating and, if applicable, documentation of appointment eligibility. Veterans Copy of DD214 citing general or honorable discharge. Persons with Disabilities Proof of Disability Documentation from: doctor, licensed medical professional, licensed rehabilitation professional, or any federal, state, District of Columbia, or US territory agency that issues or provides disability benefits. Be advised - the Family Member Employment Assistance Program (FMEAP) can help assist all Military affiliated family members and Veterans with their job search. The FMEAP offers a range of services, including job search assistance, resume support, mock interviews, and more. To access these resources, please call 760-830-4030 or email [email protected].

Application Deadline: 2025-10-18