Nikon Metrology is seeking a driven Service/Applications Engineer to provide expert support for Laser Radar Systems, including lab and field service, installation, and repair. This role also supports contract service opportunities by assessing customer requirements, programming parts, and conducting inspections. The ideal candidate will lead customer programming development, implementation, and training.
WHY NIKON METROLOGY?
You’d be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.
LOCATION:
This role involves 50% travel and requires proximity to the Brighton, Michigan office for onsite needs.
KEY AREAS OF RESPONSIBILITY:
Electrical and mechanical Laser Radar service and preventative maintenance at factory or in the field at customer sites.
Perform new system installations including calibration.
Perform Laser Radar field upgrades.
Detailed and timely completion of weekly paperwork including time sheets, service reports, expense reports, calibration reports.
ANCILLARY RESPONSIBILITIES:
Perform on-site customer maintenance training and support.
Pre-Sales Hardware/software demonstrations and support
Act as point of contact for dealer support and training
Trade show support; set up/ tear down equipment.
All other duties, as needed or required.
QUALIFICATIONS
ESSENTIAL:
Certificates, Licenses, Registrations:
Associate degree in a technical field or equivalent hands-on experience
Required Knowledge, Skills, and Abilities:
Associate degree in a technical field or equivalent hands-on experience
2+ years of experience in field service, applications engineering, or metrology—preferably with high-precision or laser-based systems
Hands-on metrology experience
Proficiency with metrology software such as PolyWorks, SpatialAnalyzer, or similar
Direct experience with InnovMetric PolyWorks software
Strong mechanical aptitude
Basic to advanced electrical skills, including soldering
Proficiency with general office and computer software
Excellent customer communication and interpersonal skills
DESIRABLE:
Prior experience or working knowledge of metrology equipment
Experience with 3D metrology systems, laser radar, or coordinate measuring machines (CMMs)
Basic programming or scripting skills (Python, VBA, or macros)
Customer-facing experience in sales support or technical service
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS:
Able to travel up to 50% domestic and international
Ability to adapt to customer location
Able to lift 50 lbs
HOW WE TAKE CARE OF OUR TEAM
CULTURE SPIRIT
Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize to inspire each other and keep our community strong and close inside and out of the office.
WORK-LIFE BALANCE
We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!
PERSONAL DEVELOPMENT
We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
We’ll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or thereinafter referred collectively as “protected veterans”.
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