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Commercial Administrator (CER)

Coface · Bengaluru, Índia · Onsite

  • Junior
  • Escritório em Bengaluru
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Company Description:

At Coface we make trade happen everyday 

Coface is a team of 5,200 people of 80 nationalities across nearly 58 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses. 

With 80 years of experience, Coface is a leader in the credit insurance and risk management market. We have also developed a range of other value-added services, including factoring, debt collection, Single Risk insurance, bonding, and information services. 

As a close-knit, international organisation at the core of the global economy, Coface offers an enriching work experience on several levels: relational, professional, and cultural. 

Every day, our teams are making trade happen. Join us! 

Job Description:

MISSION:

Commercial Back Office activities for countries within the Coface European regions in a Shared Services context.

MAIN RESPONSIBILITIES:

Operational activities:

The activities of the Commercial Back Office team member are various and may include:

  • Maintenance of contract data and processing and analysis of data tables ensuring deadlines, reporting and quality (ex. Pre-checks activities)
  • Administrative tasks: archiving, filing, document edition, quality review etc.
  • Handles requests/ exceptional cases in collaboration with CBO Contract Management Team Leader, Process Coordinator and/ or account managers within Coface
  • Processes the different types of requests received from the clients per E-mail or directly in the designated Workflow Tools
  • Participates in the creation / update of Commercial Back Office Standard Operating Procedures used by the SSC operational teams
  • Participates in trainings and takes part in the transition process when required
  • Offers continuous support and back-up to team members for processes and tools utilized
  • Any other activities required by the business need of the country served

Process and Control:

  • Identify and implement process changes that generate workflow efficiencies and productivity gains
  • Ensure that all required information is captured in group or local tools as appropriate

Risk and compliance:

  • Adhere to compliance standards set by Coface and external regulators
  • Adhere to and comply with IT security policies at all times

Career perspective:

Potential career opportunities within the company

Skills:

  • Sense of initiative and excellent time- and self-management
  • Adaptability for transformation
  • Flexible way of working and willingness to operate within a team
  • Professional relationship with clients
  • Service- and solution oriented
  • Good oral and written expression and comprehension in all required languages
  • Fast Knowledge Transfer and Steep Learning curve
  • Knowledge of commercial back-office processes is a plus

 

Experience:

  • Graduated or first practical experiences on the job in a comparable role
  • Experience in Credit Insurance industry or financial services preferred
  • Experience in an international environment and/ or Shared Service Center preferred

Languages (Region based):

  • Fluent in English

IT:

  • Computer and internet affinity, good technical understanding
  • Ease regarding the work with varying software, applications and systems different from product to product
  • Professional Microsoft Office skills, esp. MS Excel and MS Word
Qualifications:

Education:

  • Bachelor’s degree in business, Accounting or any relevant field
Additional Information:
  • Flexible working model after the 1st month
  • Great place to work: central and brand-new offices
  • Opportunities to learn: 450Euro budget every year for training, languages platform, e-learning platform, dedicated development program…
  • Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
  • Health care