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Sr Systems Engineer

Key Responsibilities

• Day to day management of the storage and backup infrastructure.

• Provide support for incidents being escalated from the Support Team.

• Contribute to Root Cause Analysis of incidents and problems when required.

• Plan and perform updates and upgrades to the storage and backup infrastructure.

• Collaborate with SREs and other teams to provide technical advice and guidance.

• Assist in the automation of administrative and monitoring tasks.

• Provide support for the on-premise and cloud storage components of regular Disaster Recovery Testing.

• Develop and maintain Technical Documentation and Standard Operating Procedures.

Technical Skills

• 3 to 5 years experience in the implementation and operational support of:

  • NAS and Fibre Channel SAN based storage systems. Experience of NetApp, Pure Storage and Cisco FC SANs is preferable.

  • Enterprise Backup Solutions for storage, VMs and physical servers, preferably Cohesity.

• Knowledge of NFS, CIFS/SMB or Fibre Channel protocols.

• Experience of Linux, Windows or VMware administration.

• Strong troubleshooting and debugging skills across the infrastructure stack, i.e. Storage, Network & Server O/S.

• Understanding of storage and backup vendor hardware/software components and architecture.

• Competent scripting skills for the automation of administrative tasks e.g. Python, Powershell, bash

Desirable

• Experience of implementing and supporting storage based data replication technologies.

• Experience of working in a controlled environment with formal incident, change and problem management processes/procedures.

• Experience in Disaster Recovery planning and testing.

• Experience of Capacity Management and performance troubleshooting.

• Experience in the use of capacity management toolsets, e.g. NetApp Data Infrastructure Insights, NetApp AIQUM, Visual One Intelligence

• Experience of cloud based storage solutions, preferably NetApp CVO in the Google Cloud Platform

• Experience in Infrastructure as Code and CI/CD technologies, e.g. Ansible, Terraform, Jenkins, Argo, Bamboo

Company Benefits:

• Bonus Programme
• Equity Programme
• Employee Stock Purchase Plan (ESPP)
• Private Medical and Dental coverage
• Mental Health Benefit Programme
• Group Pension Plan
• Income Protection
• Life Assurance
• Cycle To Work
• EV Car Benefit Scheme
• Gym Membership
• Family Leave
• Education Assistance – MBA/Advanced Degree/Bachelor Degree
• Ongoing Employee Development Training/Certification
• Hybrid Working

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