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Implementation Manager-Branch Banking-CMS

Kotak Mahindra Bank Ltd · Bangalore, Índia · Onsite

  • Junior
  • Escritório em Bangalore
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  • Interaction with existing CMS customers to understand the technical requirements for system integration for TBG products/ services
  • Support customer and commercial Bank customers for modification/ service related queries
  • Monitor, push & ensure the productivity of other activation channels
  • Interact with implementation team, setup team and operations to ensure customer is served as per agreed TAT
  • Understand specific MIS requirements of the customer and arrange to deliver reports accordingly. 
  • Prepare MIS and analyze on assigned customer portfolio.
  • Increase product penetration & work on customer feedbacks

 

Job Requirements:

  • Must have good interpersonal skills, be tenacious, detail-oriented, tough minded when needed, but diplomatic
  • Graduation with IT specialization or additional certification in IT
  • Preferably Fresh BBA/MBA/MCA/BSE-IT/B.Tech
  • Fresher/ 1 year of experience of CMS Sales, Product, Implementation, Branch Banking, IT or operations will be added advantage.