Hybrid Senior Customer Success Manager
Highland electric fleets · Baltimore, MD, Estados Unidos Da América · Hybrid
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Hybrid Senior Customer Success Manager
Highland electric fleets · Baltimore, MD, · Hybrid
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Patrocinado por BlinkistAbout Us
Highland Electric Fleets’ electrification-as-a-service (EaaS) model aims to make electric school buses and other clean heavy duty vehicles attainable for every district across the US and Canada. Our turnkey solution tackles financing, vehicle procurement, infrastructure upgrade and maintenance to create a reliable and affordable fleet for our customers.
We know that cleaner buses create healthier communities and it’s our mission to eliminate the barriers to better student health and cleaner air - just 10 electric buses will reduce the pediatric asthma risk for 1,500 students!*
We are looking for candidates that want to help support this mission…
*Source: American Journal of Respiratory and Critical Care Medicine. Based on estimates for Highland customer with large fleet
Summary:
Creating unparalleled customer trust is core to Highland’s mission to make the switch to electric vehicles as easy as possible for our customers.
The Senior Customer Success Manager (CSM) is a seasoned customer success professional responsible for cultivating and maintaining strong customer relationships post sale, ensuring high levels of customer satisfaction leading to high retention and loyalty.
