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Application Deadline: 11/28/2025 or until position filled.

Rise Broadband is seeking motivated and people-focused In-Home Specialists to drive new customer growth through direct, face-to-face engagement in the community. This is a door-to-door sales role with the added responsibility of ensuring new customers have a smooth onboarding experience when their services are installed.

As the trusted local representative, you’ll introduce Rise Broadband services, educate customers on value-added features, and make sure they are set up for success. If you enjoy meeting new people, thrive on hitting goals, and want to be the face of a brand that’s expanding across Texas, this role is for you.

Why This Role is Unique

• Local Impact: You’ll be the face of Rise in Hillsboro and surrounding communities—building relationships directly with families, businesses, and neighborhoods.
• Growth Path: With both sales and customer experience responsibilities, this role can grow into leadership, community engagement, or advanced sales opportunities.
• Dynamic Work: No two days are the same—split time between knocking doors, talking with customers, supporting installs, and networking in the community.
• Recognition: Your results are visible—every referral, upsell, and new customer you bring in makes a measurable difference in Rise’s success.
• Incentives: Monthly performance bonuses tied to sales, referrals, and upsells. 

What We’re Looking For

• Resilient: Someone who sees every door as a new opportunity, stays positive when hearing “no,” and thrives on finding creative ways to spark interest.
• Passionate Problem-Solver: Brings energy, persistence, and creativity to a role that requires quick thinking and determination. Motivated by challenges and excited to overcome them.
• Fearless & Innovative: Thinks outside the box in the moment and loves the challenge of connecting with different personalities and turning conversations into opportunities.
• Driven by Challenge: Sees every day as a chance to push limits, embrace resilience, and prove that success comes through consistency and effort.

Essential Duties/Responsibilities

• Door-to-Door Sales and Outreach
  • Canvass assigned neighborhoods daily to promote Rise Broadband’s industry-leading internet services, home phone, and other connectivity solutions. 
  • Present offers, promotions, and same-day/next-day installation options when available.
  • Leave behind branded door tags and conduct field surveys.
  • Clearly communicate the value of all Rise Broadband services, including speed, reliability, cost-effectiveness, and bundled solutions. 
  • Meet and exceed your daily targets, ensuring success in selling both core and additional services. 
• Customer Engagement
  • Conduct New Customer Surveys and listen to what our new and existing customers have to say.
  • Collect feedback to help shape sales strategies and future customer service improvements. 
• Install and Onboarding Support
  • Attend select installations to ensure customers have a "Golden Connection" experience.
  • Ensure installs meet Rise's quality standards and leave behind branded "Rise Home" items.

Job Requirements

• High school diploma or GED required; college degree preferred. 
• Valid driver’s license, proof of insurance, and a clean driving record (company-branded vehicle may be provided as needed).
• Ability to walk long distances and climb stairs throughout the workday while engaging with customers. 
• Basic computer skills and proficiency in using CRM software. Proficiency in Salesforce or other lead management software preferred
• Strong customer service and communication skills.
• Comfortable with light sales and upselling.
• Able to work independently in the field while maintaining a high level of professionalism.
• Ability to work independently and as part of a team. 
• Bilingual is a plus but not required

Disclaimer

This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position, however, the employee will be held responsible for all duties assigned.

Please feel free to review our Benefits at the following link: https://www.risebroadband.com/careers/benefits/