Join Our Team as an Amazon/Shopify Customer Support Associate! Are you passionate about delivering exceptional customer service and building strong client relationships? Our team thrives on dedication, empathy, and excellence, and we’re looking for a skilled Customer Support Associate to join us and help elevate our customer experience. Position Overview:As a Customer Support Associate, you’ll be the face of our customer service efforts, addressing inquiries, resolving issues, and providing outstanding support across various channels. Your role requires superb communication skills, empathy, and a commitment to excellence. Key Responsibilities:
Respond promptly to customer inquiries via email, live chat, and phone with professionalism and empathy
Maintain accurate records of customer interactions and transactions
Collaborate with teammates to ensure a seamless customer experience
Resolve issues efficiently and escalate complex problems as needed
Qualifications:
Proficiency in written and verbal English
At least 1 year of customer service experience
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced environment and manage multiple tasks
A suitable home office setup with a PC or laptop (minimum 15 Mbps internet speed)
Compensation and Benefits:
Competitive hourly rate: $3-4 USD per hour
Comprehensive health insurance with dental coverage
Flexibility of working from home
Paid time off, performance bonuses, and year-end bonuses
Opportunities for career growth in a dynamic company
How to Apply:Ready to make a difference in customer support? Submit your application through our dedicated link:https://bit.ly/cs-application-linkusing Application Code:JAZZHR. We look forward to reviewing your application! Note: Only applications submitted through the provided link will be considered. Powered by JazzHR x9fgJpnSp5
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