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Project Engineer

Voltus · Remote, Estados Unidos Da América · Remote

$80,000.00  -  $90,000.00

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Propertybase Client Services Specialist

Lwolf · Australia (Remote), Austrália · Remote

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Description

The Propertybase Client Services Specialist is a vital part of our Internation Expansion team, responsible for providing outstanding support to our Customer Success and Support teams. Reporting to the GM, Propertybase, you will play a crucial role in ensuring smooth integration between Salesforce and other Business systems. If you enjoy working with data and dashboards this is an opportunity to join a dynamic, fast paced and growing multi-national company in a highly visible role.

ESSENTIAL RESPONSIBILITIES & DUTIES:

  • Administer, configure, and optimize Salesforce to support customer operations workflows.
  • Maintain data integrity by managing deduplication, validation rules, and automation processes.
  • Partner with stakeholders to gather business requirements and implement new Salesforce features or enhancements.
  • Build and manage reports, dashboards, and analytics to track key metrics for Customer Success and Support teams.
  • Provide end-user support, training, and troubleshooting while ensuring best practices are followed.
  • Manage integrations between Salesforce and other business systems, ensuring seamless data flow and accuracy.
  • Maintain clear documentation of system configurations, workflows, and processes.
  • Ensure compliance with company security policies, data governance standards, and regulatory requirements.
  • Continuously seek opportunities to improve Salesforce usability, scalability, and adoption across the organization.

QUALIFICATIONS & SKILLS:

  • Strong understanding of Salesforce best practices, configurations, and automation tools (e.g., Flow, Process Builder, Apex triggers).
  • Experience with Salesforce reports, dashboards, and data management.
  • Familiarity with third-party integrations (e.g., Zapier, Tableau, or customer support platforms).
  • Ability to troubleshoot technical issues and provide clear, timely end-user support.
  • Strong analytical and problem-solving skills with keen attention to detail.
  • Excellent communication and collaboration skills, with the ability to translate business needs into practical Salesforce solutions.
  • Minimum 2 years of experience in Salesforce administration.
  • Salesforce certifications required.