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Description

Are you looking for a mission-driven career?

Lifeline of Ohio coordinates and promotes organ, eye, and tissue donation across Ohio, and we are seeking a supervisor to lead our Organ and Surgical Recovery Night Shift team. 

*This is a full-time, exempt, benefits eligible position. 

Major Role Description

Consistent with the mission, vision and values of Lifeline of Ohio, maximize organ donation through exceptional donor management, allocation and organ recovery by forming strong, effective partnerships with donor hospitals and clinical teams. Ensure that no opportunity for donation is lost through a can-do attitude, asking the right questions and pursuing all possible avenues for donation. Collaborate with other department leaders to coordinate the collective achievement of organ recovery goals.

1. Provides oversite and guidance of day-to-day clinical department operations related to clinical management, allocation, recovery and overall coordination of donor related activities. Maintains an awareness of all active cases and pending activity to ensure optimal use of available resources.

2. Works with Administrators on Call (AOCs) and Triage Coordinators to direct team member resources during donor case activity. Problem solves with on-site organ team members and provides clinical and logistical expertise in all areas of the process to ensures compliance with regulatory standards / requirements as well as organizational policies and procedures.

3. In collaboration with the Manager of Organ & Surgical Services and hospital partners, develop processes, policies, and procedures that comply with hospital protocols and all applicable regulations.

• Coordinate open discussions about policies and procedures with team members and stakeholders to get the feedback needed that permits development of comprehensive, effective processes.
• Be aware of the business environment and work culture of each hospital partner. Adapt communications and protocols to accommodate their unique requirements.
• Initiate and/or participate in internal and external clinical audits as required.

4. Recommend and coordinate process improvement initiatives in partnership with Clinical Quality Improvement (CQI) team to address gaps in referral response performance.

• Conduct root cause analyses on reportable events and initiate changes to address gaps in policies, protocols, and processes.
• Analyze data f rom the business intelligence system (Tableau), hospital partners, and other sources to identify trends in organ recovery measures and results.
• Recognize and celebrate positive outcomes with team members and stakeholders.

5. Build, lead, and maintain a high-performing, highly-engaged team that embodies the organization’s values.

• Hire new team members in partnership with the Manager of Organ & Surgical Services and HR. Screen and interview candidates, ensuring they have the right character, cultural fit, and competencies to perform well in the role.
• Coordinate the onboarding of new hires alongside the Clinical Education and Development Specialist; ensure they receive all appropriate learning and sign-off on all department-specific policies. Evaluate their progress and provide feedback as needed.
• Set clear performance expectations and assesses employee performance through the organization’s performance management framework. Provide team members with positive, constructive feedback that reinforces desired results and holds team members accountable for their work.
• Audit and approve appropriate time and attendance procedures
• Identify training and development that will improve team member performance and provide growth for future career opportunities.

6. Cultivate and maintain a strong relationship with our non-clinical associates: QA, IT, Employee development / HR

7. Work with materials management specialist to ensure accurate and efficient inventory and supply ordering.

8. Assist in the development and management of the department budget in collaboration with the Manager of Organ & Surgical Services

9. Participates in activities, provides onsite mentorship, training, and education. Able to perform all the duties and responsibilities of all roles within the Organ Recovery Services on an as needed basis.

10. Perform other duties and complete special projects as assigned.

Work Environment:

Work is typically performed in a standard office setting working at a desk or table on a level surface with on-call responsibilities. Travel to hospitals is expected within donation service area with occasional out of state meetings . May be required to work more hours than normal during a regular workweek depending on donor activity and other requirements. Flexible work hours may be required to accommodate donor activity.

This position is classified as a high exposure (clinical) occupation and does require Bloodborne Pathogens Training and Protection. The employee has been provided with protective clothing and personal training, and has been offered the HBV vaccine.

Requirements

Education and Experience:

• Bachelor’s degree in biological sciences, nursing, paramedicine, allied health, or a related field, or equivalent work experience in organ procurement
• Current CPTC certification required
• 3 years of applicable work experience
• Desire to grow in leadership skills

Benefits:

• Competitive pay
• Affordable and comprehensive Medical, Dental, and Vision Plans (including PPO, HDHP, and HSA)
• Generous PTO bank available for immediate use, plus 9 holidays and 2 floating holidays of your choice
• Paid Maternity, Paternity, and Family Leave
• Free, unlimited access for you and your partner to Maven, a virtual women's & family health platform
• Company provided term life, AD&D, short and long term disability insurance coverage
• Company paid-for certifications and license renewals
• Tuition Reimbursement Stipend
• 401(k) plan with company match
• Performance Bonuses
• Organizational dedication to internal advancement and promotion opportunities

Equal Opportunity Employer: Lifeline of Ohio is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status in employment decisions, including but not limited to recruitment, hiring, compensation, promotion, and termination. We are committed to providing a work environment free from discrimination and harassment, and we strive to foster a diverse and inclusive workplace. This commitment extends to all aspects of employment, including recruitment, selection, job assignment, training, benefits, and advancement opportunities. Lifeline of Ohio complies with all applicable federal, state, and local laws regarding equal employment opportunity.