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Health Technician-Phlebotomy/Processing

Department: Department of Veterans Affairs

Location(s): North Bend, Oregon

Salary Range: $44959 - $58445 Per Year

Job Summary: The incumbent serves as a Health Technician-Phlebotomy/Processing in the Roseburg VA Healthcare System Pathology and Laboratory Medicine Services. This is an open continuous announcement. Qualified candidates will be referred to the Selecting Manager approximately every 14 days from the date of posting until the closing date.

Major Duties:

• The incumbent is responsible for performing multiple duties in the central accessioning and specimen processing area. These complex duties include reference laboratory specimen processing, clerical functions, patient testing, and outpatient phlebotomy. Major duties include but are not limited to: Specimen Receipt and Processing - The incumbent is responsible for receiving and preparing requests for testing and specimens into the clinical laboratory and verifies the accuracy and completeness of the request. Identifies unusual conditions and discrepancies, which may cause erroneous test results. Accessions all requests into the hospital computer system. Uses order entry by multipurpose ordering option and other laboratory computer options such as accessioning by ward order entry. Incumbent follows procedures for processing biological specimens, understands sample requirements for tests and clearly communicates those requirements. S/he separates and routes the specimens to the specific laboratory section that performs the testing. S/he assists healthcare personnel (MT/MLS/CLS) who deliver specimens by directing them to place the specimens in the proper location based on the type of testing and the laboratory section. The incumbent recognizes emergency testing situations and takes necessary action to direct the specimens to the proper location. S/he notifies the laboratory staff of the need for emergency testing. Demonstrated ability to cope with stressful situations and troubleshooting to deal with problem samples. Must have the ability to follow detailed instructions to operate various types of laboratory equipment, such as centrifuges, refrigerators, freezers, and eyewash stations. Performs preventive maintenance on laboratory equipment used. Reference Laboratory Specimen Processing - The incumbent receives all specimens that are sent to commercial reference laboratories for testing. The volume of testing sent to the commercial reference laboratories is approximately 150-200 specimens per day. The individual must be knowledgeable about the specimen requirement for each reference laboratory test and the test ordering procedures for each of the reference laboratories. S/he verifies proper patient preparation, specimen collection, and specimen transport requirements for all reference laboratory tests. The incumbent identifies unusual conditions and discrepancies that may cause erroneous test results. S/he makes sound decisions independently and takes appropriate action to correct and solve problems pertaining to reference laboratory tests. Community Based Outpatient Clinics Test Ordering Review - The Roseburg VA Healthcare System provides testing services for two Community Based Outpatient Clinic (CBOCs) located in southwestern Oregon, and one Healthcare Center in western Oregon. These clinics collect specimens for laboratory testing and transport them to the Roseburg VA laboratory for testing. The specimens from the CBOCs arrive daily, and most of the testing is performed on the first shift in the Core Laboratory. The incumbent is responsible for reviewing the shipping manifests from each CBOC to ensure all specimens listed on the shopping manifest are accounted for. If any discrepancies are found, incumbent is required to follow up as necessary. Patient Care Testing Duties - The incumbent is responsible for performing a limited amount of patient testing. The individual is required to prepare the specimen or patient for testing, prepare reagents (if necessary), and add to the appropriate instrumentation. Exposure to chemicals exists, so safety protocols must be followed. Clerical Duties - The individual answers incoming calls for Roseburg VA HCS Pathology & Laboratory Services quickly finding and relaying accurate information, performs disposition of add-on orders, functions as a resource person and troubleshooter, assists clinical personnel in executing laboratory information system order entry and results options, prepares referral specimens for shipment, contacts physicians for clarification of request and justification of need for send-out testing, packages and ships containers following regulatory guidelines, maintains shipping certification, assists the laboratory in functions such as checking temperatures and other duties as needed. Phlebotomy Duties - The incumbent draws blood from outpatients for requested laboratory testing. This includes using special drawing techniques, assuring that proper tubes are used, and the correct amount of blood is drawn. S/he verifies the patient as the individual denotes on the request and labels all tubes with two unique identifiers including patient name, social security number, DOD ID number, date, and time to insure proper identification. S/he initials all tubes drawn. Work Schedule: Monday - Thursday, 7:30am- 4:00pm, Friday, 7:30-11:30am PST Position Description Title/PD#: Health Technician-Phlebotomy/Processing/PD30652A

Qualifications: To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement09/30/2025. English Language Proficiency: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. Basic Requirement: All applicants must meet the following requirement; Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. In addition to meeting the English Language Proficiency and Basic Requirement, applicants must also meet the grade specific requirements listed below: You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Technical skill to perform patient testing and verify accuracy of test results; knowledge and skills in phlebotomy techniques, procedures, and other specimen collection procedures; observe and report physical or mental changes in a patient; knowledge of infection control, safety, and universal precaution procedures; Knowledge of federal and state laws and regulations, laboratory accrediting and regulatory requirements sufficient to understand procedures in the areas of safety, phlebotomy, specimen collection, accessioning, and processing. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. Physical Requirements: Work is performed in a laboratory atmosphere and requires regular and physical exertion such as walking, bending, recurrent standing, and moderate lifting. The work requires specific physical characteristics and abilities and dexterity needed to perform intricate analytical and technical procedures. Entering patient information, test orders, and data in a computer may result in physical problems form the effects of repetitive motion and eyestrain. Laboratory instrumentation makes constant noises which could lead to hearing loss over long periods of exposure. The position may also require assisting geriatric and/or disabled patients. The incumbent must have normal color vision. Work Environment: The work involves moderate risks or discomfort associated with working in a clinical laboratory with regular and recurring exposure to hazards such as infectious materials, chemicals, electrical appliances, and loud noises. The incumbent takes special safety precautions and must use protective clothing and devises such as gloves, face shields, eye protector, and safety shields in accordance with OSHA guidelines. The incumbent's dress and personal appearance should reflect the professional image of a healthcare worker. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 09/30/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12751587. 1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. 2. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Application Deadline: 2025-09-30