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Senior Product Manager na Suger

Suger · Vancouver, Canadá · Hybrid

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Description

About Us
 
Suger helps B2B software companies sell through cloud marketplaces like AWS, Azure, GCP, Oracle, Alibaba, and Snowflake - now one of the fastest-growing enterprise sales channels.
 
Marketplace sales are operationally complex: pricing, contracting, billing, revenue recognition, and compliance all intersect across multiple cloud providers. Suger removes this complexity with an API-first revenue platform that powers quote-to-cash and marketplace workflows at scale.
 
Launched in 2022, Suger works with over 300 B2B customers, from large enterprises like Snowflake and Intel to fast-growing startups like Glean and Vanta. We’re a Series A company backed by Threshold VC, Craft Ventures, Intel Capital, and Y Combinator.
 
We’re hiring a Senior Product Manager to own the strategy, roadmap, and execution for critical parts of Suger’s platform, with a focus on AI-driven automation in revenue operations.
 
We work in a hybrid work model, with 4 days per week in the Downtown office.

In this role, you will

  • Own the product roadmap for intelligent systems that automate pricing, contracting, billing, and compliance workflows
  • Design end-to-end user journeys for AI-powered workflows, bringing strong product taste to every interaction and continuously iterate based on real customer behavior
  • Balance customer impact, system reliability, and engineering complexity when making product decisions, partnering closely with engineering to ship correct, transparent, and reliable features in production
  • Define and track success metrics including adoption, accuracy, efficiency gains, and customer outcomes
  • Work closely with Customer Success and Solutions teams to gather qualitative and quantitative feedback, and occasionally support onboarding to deeply understand edge cases and trust concerns around automation
  • We're seeking someone with experience including:

  • 4+ years of Product Management or Design experience in tech, ideally in B2B SaaS, developer platforms, or enterprise software, with a portfolio or track record that demonstrates strong design instincts.
  • Track record shipping AI-powered features to production, with judgment about when automation earns user trust
  • Strong product design sensibility - you sweat interaction details, not just requirements docs
  • Comfort with technical depth: billing systems, APIs, data pipelines, or fintech/compliance domains a plus
  • Excellent communication with engineering, GTM, and customers alike
  • Startup mindset: bias to action, comfort with ambiguity, ownership from discovery to launch
  • Why You Join Us

  • Base Pay Range: $130,000 - 180,000 CAD
  • Competitive compensation and equity plan.
  • Monthly office stipends for lunch and commute-related benefits.
  • Full healthcare benefits - extended health care, dental, vision, and life insurance.
  • Work alongside a top-notch team with experience at Google, Meta, Salesforce, Pave, Motive, and Square - building AI agent and AI infrastructure SaaS that powers revenue workflows.
  • Own a major pillar of our go-to-market strategy from day one - driving architecture, engineering standards, and platform reliability with the autonomy to build what you think is right.
  • Fast-moving, flat org with real product-market fit and big ambitions where you’ll ship quickly, influence the roadmap, and see direct customer impact.
  • Candidatar-se agora

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