Hybrid Executive Operations Coordinator chez Freshprints

About Total Commerce Partners:

Total Commerce is a division of TVP NYC. TVP NYC was founded in 2012 by Jason Sochol and Omri Bokjo with a mission to support non-profit organisations through merchandise, branding, and e-commerce solutions. TVP has played a pivotal role in the launch of hundreds of successful businesses, from startups to established enterprises, providing services such as merchandise sourcing, operations & fulfillment, agency services, and e-commerce technology. TVP specializes in filling gaps in the supply chain, making them the missing link in their clients’ success stories.

About the Role:

We are seeking a proactive and detail-oriented Executive Operations Coordinator to support our E-commerce Executive/Director in driving business operations, client management, and project organisation. This is an exciting opportunity for someone with a passion for e-commerce, an interest in Shopify and user experience, and a desire to grow within the field. The ideal candidate will thrive in a fast-paced environment, stay on top of tasks, and contribute to the overall success of the team.

Key Responsibilities:

1. Organizational Support:
• Ensure the Executive stays on track with tasks, deadlines, and follow-ups.
• Organize and manage client and project workflows to maintain smooth operations.
• Create and maintain an effective task management system to support the team.
2. Meeting Coordination & Follow-Up:
• Attend client and internal calls, take detailed notes, and identify action items.
• Draft and send follow-up emails to clients and stakeholders.
• Maintain agendas and track decisions or commitments for follow-through.
3. E-commerce Learning & Development:
• Develop an understanding of e-commerce platforms, particularly Shopify.
• Gain exposure to e-commerce best practices, including user experience (UX) design and content management.
4. Shopify Theme Building:
• Learn the basics of Shopify theme building, configuration, and management.
• Assist in content updates, simple edits, and improving the user experience for e-commerce sites.
5. Career Growth:
• Show a genuine interest in learning and contributing to the e-commerce industry.
• Take ownership of personal and professional development with the goal of growing into larger roles within the organization.

Qualifications:

• Education & Experience:
• Bachelor’s degree preferred but not required.
• Experience in administrative or assistant roles, preferably in e-commerce, digital marketing, or technology sectors.
• Skills:
• Exceptional organizational and time-management skills.
• Strong written and verbal communication abilities.
• Detail-oriented, with a knack for ensuring nothing falls through the cracks.
• Comfortable using digital tools like Google Workspace, Asana, Slack, or similar platforms.
• Technical Aptitude:
• Interest or prior experience with Shopify or other e-commerce platforms.
• Eagerness to learn Shopify theme building and UX design.
• Personal Traits:
• Self-starter who thrives in dynamic, fast-paced environments.
• Passionate about e-commerce, technology, and digital trends.
• Strong problem-solving skills and ability to take initiative.

Why Join Us?

• Work directly with a dynamic and experienced E-commerce Executive.
• Gain hands-on experience with Shopify and e-commerce operations.
• Opportunity for professional development and growth within the e-commerce industry.
• Be part of a collaborative team passionate about driving success for clients.

Technological Requirements:

• Access to a reliable laptop with a stable internet connection and power backup.
• Familiarity with the Google Suite (Docs, Sheets, Slides).

Salary & Benefits:

• Competitive salary
• Opportunity to work with a talented and ambitious team dedicated to building a growing business.