- Escritório em Lowell
Description
Are you a master of logistics who thrives in a fast-paced environment? We are looking for a confident, highly organized Dispatcher to join our team and drive our nationwide operations.
In this role, you will be the heartbeat of our projects—dispatching technicians across the country, managing critical documentation, and ensuring our billing and deliverables are as precise as our workmanship. If you are a proactive problem-solver who excels at supporting project managers and maintaining high professional standards, we want to hear from you.
What you will do:
- Maintain an updated, organized, and fast-paced schedule.
- Confidently be able to call technicians and dispatch them on jobs nationwide.
- Track COI's.
- Manage deliverables for completed jobs.
- Creation of BIS's for billing.
- Provide any necessary documentation for service tickets.
- Assist the Project Manager with daily operational tasks.
- Provide administrative and logistical project support.
- Create and maintains project files.
- Assist in project scheduling and billing.
- Maintain the company’s high standard of quality and professionalism with regard to workmanship, customer relations, coworkers, behavior, and appearance.
- Perform any other duties not specifically stated herein, but which your supervisor may assign.
- Adhere to all required project safety requirements.
What we are looking for:
- High school Diploma or equivalent required.
- College Education or degree highly desirable.
- Talking on the phone with peers and technicians.
- Able to work Monday through Friday, 8 am - 5 pm. This is a day shift with occasional overtime, as client needs may dictate.
- Highly proficient with the use of computers, including email, spreadsheets, and database Microsoft Office programs.
- Excellent customer relationship and communication skills; verbal and written.
- Strong attention to detail, and organizational and follow-up skills.
- Outstanding time management skills.
- Ability to prioritize and task switch efficiently.
- Must type at least 40 WPM.
- Willing to work overtime and be available for some calls after hours
Additional Information
About:
Wachter is a family-owned company since 1930 and we see each employee as a critical piece of the Wachter Family. With over 900 licenses across the country, Wachter serves commercial and industrial clients with the right technologies needed to keep them successful.
We design, install, and maintain the technologies that keep businesses operating efficiently. Our team of dedicated electricians, engineers, and technicians provides electrical, data, security, communications, and automation services to clients in numerous industries.
We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
