Danish Speaking Customer Care for Appliance Manufacturing Company in Greece na Mercier Consultancy Group

Description

Mercier Consultancy MD is excited to offer an exceptional opportunity for Danish Speaking Customer Care Representatives to join a leading Appliance Manufacturing Company in Greece. This role involves providing excellent customer support to Danish-speaking clients, assisting them with product inquiries, troubleshooting, and ensuring customer satisfaction. If you are eager to work in a collaborative environment and enjoy the lifestyle Greece offers, this position is perfect for you!

Key Responsibilities

• Provide outstanding customer service in Danish through phone, email, and chat channels.
• Assist customers with product information, warranty claims, and troubleshooting appliance issues.
• Collaborate with internal teams including technical and logistics departments to resolve customer concerns efficiently.
• Maintain accurate records of customer interactions and services provided in the CRM system.
• Identify common customer issues and provide feedback to improve products and services.
• Stay informed about the latest appliance products and company policies to deliver informed assistance.

Requirements

• Fluency in Danish (both written and spoken) is essential; proficiency in English is advantageous.
• Experience in customer service, preferably in the manufacturing or appliance industry.
• Strong communication and interpersonal skills with a customer-focused attitude.
• Ability to handle multiple tasks in a fast-paced environment with attention to detail.
• Familiarity with CRM systems and basic technical knowledge related to appliances is a plus.
• Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...