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Associate Solution Consultant - Veeva QualityOne - Asia na Veeva

Veeva · Australia - Sydney, Austrália · On-site

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Description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As part of our regional expansion in our Veeva QualityOne business, Veeva is currently looking for an Associate Solution Consultant who has a passion for helping our customers in the Fast-Moving Consumer Goods and Food & Beverage industries, achieve their business vision for excellence in Quality Management.  


As a member of the Solution Consulting team, you will be responsible for working with our Account Partners to understand customers’ business challenges & needs, and to provide solution expertise including value-based product demonstrations of the Veeva Quality application suite.    


Your contribution will be critical in developing a technical sales strategy to support the Veeva Consumer Products team, as we focus on growing our market share in these new industries.   


At Veeva, we offer excellent opportunities for our people to capitalize on their skills and grow in a fast-paced, unique and exceptional work environment.

What You'll Do

  • Identify customer’s challenges and objectives and demonstrate solutions that address these requirements and bring business value to the organization.
  • Communicate product knowledge and industry expertise to customers.
  • Support the sales team throughout the sales cycle for all product- and technology-related inquiries.
  • Assist the sales support team to prepare compelling, professional content for RFP (Request for Proposal) and RFI (Request for Information) responses for prospective clients.
  • Support marketing initiatives and represent the company at key events, including public speaking and presentations

Requirements

  • 2+ years working for a SaaS Enterprise Software company, in technical position (Pre-sales/Sales Engineering/consulting/technical services), this could also be in a related role such as technical support or managed services.
  • You may have experience in or working with Quality Management functions at Fast Moving Consumer Goods/Food & Beverage companies, so you’re able to understand the complex business processes that our customers operate.
  • The ability to communicate clearly with clients and prospects is a must – particularly in the area of solution functionality. Also critical is the ability to be self-reliant, and to be able to work remotely or in a hybrid mode, often with minimal input from others in the team, and be able to manage & prioritize complex tasks across a number of customers & prospects. 
  • You may be asked to assist our Services team with putting together a comprehensive project proposal including estimates, methodology and best practices. You  may also be asked to take an active role in a project from time to time. 
  • This role will primarily be responsible for customers and prospects in ANZ hence you should be a native English speaker and have a permanent right to work in Australia

    • Nice to Have

    • Direct hands-on product experience with systems such as Veeva Vault, ETQ Reliance, Sparta TrackWise, OpenText, SharePoint, Documentum D2, FirstDoc FirstPoint, NextDocs, UL ComplianceWire, SAP QM and other quality information management or content management systems
    • Understanding of global quality requirements, compliance considerations and processes for Quality process and content management, Consumer Products/FMCG/Food & Beverage/Chemical and/or computer systems validation
    • Experience working with large, multi-national customers in Australia and New Zealand
    • Customer-facing consulting or project experience

    Perks & Benefits

    • Paid maternity and paternity leave
    • Work from home benefits
    • Health & wellness programs
    • Allocations for non-profit donations/gifting
    • Flexible PTO    

    Additional Information

    #LI-Associate

    Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

    Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
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