Bilingual Customer Service Representative (Spanish/English or Chinese/English) na Verda Healthcare
Verda Healthcare · Houston, Estados Unidos Da América · On-site
- Escritório em Houston
Description
Job Title: Bilingual Customer Service Representative (Spanish/English or Chinese/English)
Location: 8388 W Sam Houston Pkwy S, Suite 282, Houston, TX 77072 (100% On-site)
Company: Verda Healthcare
About the Role: Are you patient, friendly, and love talking to people? Join Verda Healthcare! We are looking for bilingual individuals to support our Medicare members. This is primarily a phone-based role where you will help our senior members understand their benefits and answer their questions.
What you will do:
- Answer incoming calls: Help senior members with questions about their healthcare benefits and claims.
- Support & Educate: Guide patients and providers through the Medicare process over the phone.
- Occasional In-person Interaction: While most work is via phone, you may occasionally assist members who visit our office.
What we are looking for:
- Bilingual Skills: Must be fluent in English/Spanish OR English/Chinese.
- Experience: 1-2 years in a call center or customer service environment.
- Personality: Patience is key! You should enjoy speaking with seniors and providing clear, helpful information.
