Sales & Client Operations Coordinator na Koda Health

Description

This role sits at the center of Koda Health’s enterprise growth engine. You’ll work directly with senior leadership to keep complex healthcare sales cycles moving forward, ensure follow-through happens quickly, and bring clarity and structure to high-stakes commercial work.

As our Sales & Client Operations Coordinator, you’ll remove friction from deals, connect dots across teams, and make sure nothing falls through the cracks. This is a front-row seat to enterprise healthcare sales and a strong launchpad for someone excited to grow into a client-facing or commercial leadership role over time.

What You’ll Own

Deal Execution & Sales Follow-Through

• Drive fast, consistent post-meeting follow-ups, materials, and next steps
• Prepare pre-call research and customize decks for prospects
• Manage outreach and follow-up cadences to keep deals warm during long sales cycles
• Use AI tools to draft, refine, and personalize prospect communications
• Partner with Marketing and internal teams to surface relevant proof points and case studies
  

Pipeline & Commercial Operations

• Keep CRM (Attio) and project management systems (ClickUp) clean, current, and reliable
• Ensure meeting notes, action items, and deal updates land in the right systems
• Flag pipeline gaps, stalled deals, and overdue next steps early
• Track lead sources, attribution, and campaign performance to support forecasting
  

Scheduling & Cross-Functional Coordination

• Manage calendar logistics for sales meetings, QBRs, and client check-ins
• Coordinate conference preparation and post-event follow-ups
• Support cross-functional coordination to keep contracts, deliverables, and internal workstreams on track
  

Commercial Content & Growth Support

• Maintain and update sales collateral and client-facing materials
• Support nurture sequences and ongoing touchpoint schedules
• Coordinate case study development and client storytelling
• Assist with webinar logistics and post-event outreach
  

How You’ll Work

• Operate with high ownership in a fast-moving, early-stage environment
• Work closely with executive leadership and cross-functional partners
• Bring structure and follow-through to complex, multi-stakeholder work
• Use systems, tools, and AI thoughtfully to increase speed and clarity
• Balance attention to detail with momentum and responsiveness

Requirements

• 1-3 years of experience in consulting, sales operations, commercial operations, client operations, marketing operations, or GTM support roles
• Strong organizational skills and attention to detail
• Comfort working with CRM and project management tool
• Excellent written communication skills
• Fluency using AI tools to automate work and improve output quality
• Proactive, self-directed mindset
  

Nice to Have

• Experience in healthcare, health tech, or enterprise SaaS
• Startup or early-stage company experience
• Interest in cross-functional GTM work (sales, marketing, partnerships)
• Eastern Time zone availability

Growth & Trajectory

This role is designed to grow as you grow. Depending on your interests and strengths, potential paths include:

• Commercial / Revenue Operations: owning pipeline management, sales systems, and forecasting support
• Account Executive or Client-Facing Roles: progressing into a closing AE or partner-facing role within ~12 - 24 months
• GTM or Growth Roles: expanding into partner management, marketing operations, or enterprise growth strategy
  

Any of these paths offers deep exposure to enterprise healthcare sales and how a fast-growing startup operates.

Benefits

• Base salary range of $75,000 - $85,000 per year, depending on experience
• Fully remote role (US-based)
• Flexible, unlimited paid time off, including company holidays
• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan options
• Annual professional development budget for books, courses, trainings, and conferences
• Work-from-home stipend to support your home office setup and ongoing remote work needs
• Annual company and team events
• Latest MacBook and enterprise-grade tooling to do your best work
• Clear growth paths for both individual contributors and people managers