- Escritório em Boca Raton
Description
Practice Healthcare the Way It Should Be
Marquis MD is a concierge medical practice built around relationships, not rushed appointments that meet quotas. Our Medical Assistants are not task-runners or room-turners — they are trusted partners in delivering calm, personalized, high-touch care to patients who expect excellence and humanity in equal measure.
If you take pride in anticipating needs, creating ease for others, and being part of a team that treats both patients and colleagues with respect, this role was designed for you.
Position Overview
Our Medical Assistants play a vital role in delivering an exceptional concierge healthcare experience. This position supports both the clinical and administrative functions of the practice, ensuring seamless patient flow, efficient operations, and a consumer centric, professional environment that reflects the Marquis MD standard.
Working under the direction of the physician and practice leadership, the Medical Assistant is the steward of the patient experience, combining technical expertise with warmth, empathy, and service excellence. You will be deeply involved in the full patient journey, from first welcome through follow-up, with the time and support to do things right.
Clinical Support and Coordination
- Prepare exam rooms and assist physicians during patient visits, procedures, and wellness consultations.
- Obtain and record patient histories, vitals, and updates in EHR with accuracy and timeliness.
- Administer injections, draw blood, perform EKGs, and collect specimens as directed.
- Ensure proper documentation, labeling, and transmission of lab results and diagnostic reports.
- Maintain clinical supply inventory, cleanliness, and readiness across all patient areas.
Patient Experience and Concierge Service
- Welcome patients in a professional, timely, attentive manner that mirrors the Marquis MD.
- Persistently anticipate patient needs before, during, and after each visit, from scheduling and follow-up to coordination of care.
- Serve as liaison between patients, physicians, and other departments to ensure continuity and clarity of communication.
- Uphold the brand’s consumer-centric philosophy of high-touch, zero-friction, personalized patient care.
- Prioritize the consumer experience by balancing growth objectives with a high-touch, relationship-driven approach that builds trust and long-term engagement.
Administrative and Technology Integration
- Use modern tools and intuitive systems that reduce friction and allow you to focus more on patient care and communication than paperwork.
- Assist in membership management tasks such as scheduling annual exams, lab panels, and wellness programs.
- Ensure continuity of care and a next-level patient experience by coordinating referrals, imaging, and all other services beyond the practice walls.
- Ensure all data and records are complete, compliant, and easily accessible to clinical leadership.
Requirements
Qualifications
- Certified or Registered Medical Assistant (CMA or RMA) required.
- Two or more years of experience in a consumer-oriented medical practice.
- Strong clinical competency in phlebotomy, injections, and diagnostic support.
- Confidence using modern EHR systems and enthusiasm for learning tools that improve patient care and workflow.
Key Attributes
- Warm, composed, and consistently professional.
- Detail-oriented with high standards for accuracy and follow-through.
- Calm and confident, even in complex or sensitive situations.
- Team-focused and deeply committed to patient experience.
- Willingness to embrace Marquis MD’s commitment to excellence, empathy, and integrity.
Benefits
- 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
- Medical, dental, vision, long-term disability, and life insurance.
- Generous 401(k) with up to 6% employer match.
At Marquis MD, we believe leadership, innovation, and purpose go hand in hand. Be part of a team where your work drives lasting impact and your career reaches new heights.
Marquis MD participates in the U.S. Department of Homeland Security E-Verify program.
MarquisMDConcierge
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