Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your role and responsibilities
The Banking BPO Sales Lead focus on acquiring new logos and driving deals by identifying and closing new business opportunities for BPO services tailored to the banking industry
Key Responsibilities:
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Sales and Business Development: Lead the entire sales cycle for large, multi-service, including qualification, solutioning, negotiation, and closure. This typically involves managing a significant annual quota.
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Client Relationship Management: Build and maintain trusted, long-term relationships with C-suite executives by understanding their growth imperatives and positioning IBM as a strategic partner.
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Cross-functional Collaboration: Work across IBM offering teams (industry, technology, iX and MMS) to ensure comprehensive and holistic solutions are brought to the client.
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Operational Excellence and Thought Leadership: Leverage deep expertise in marketing operations, BPO processes.
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Team Leadership: Operate with autonomy and influence, leading deal teams and potentially managing large operational teams to ensure high performance and successful delivery of services within scope and budget.
This job can be performed from anywhere in the US.
Required technical and professional expertise
10+ years of BPO sales + business development experience
Minimum 3+ years sales experience in the core Financial Services (FS) BPO market
Ability to develop and execute strategies to target and acquire new FS BPO clients
Strong understanding of banking (large, mid-sized and community) industry and insurance (especially life and annuity) industry
First-hand familiarity with Financial Services nuances, banking and insurance technologies and platforms (KYC, Payments, Claims et al)
Preferred technical and professional experience
MBA in Finance
Banking or Insurance industry consulting experience
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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