Technical Writer na Wowza Media Systems

Description

About the Role 

Wowza is seeking a Technical Writer to lead and evolve documentation for Wowza Streaming Engine, a high-performance media streaming platform used by developers and operators worldwide. In this role, you will work closely with engineering, product management, and support teams to produce clear, accurate, and developer-friendly documentation.  This role is ideal for a technical writer who enjoys working with cutting-edge streaming technology and collaborating directly with engineers. 

Responsibilities 

Own and maintain technical documentation for Wowza Streaming Engine, including: 

Installation and deployment guides 

Configuration and administration documentation 

Feature and release documentation 

Troubleshooting and operational guidance 

Collaborate closely with software engineers, product managers, and QA to understand new features, changes, and technical constraints. 

Translate complex streaming, encoding, and server-side concepts into clear, accurate, and usable documentation for technical audiences. 

Document REST APIs, configuration options, and workflows used by developers and system administrators. 

Review engineering artifacts (code changes, design docs, pull requests) to ensure documentation accuracy and completeness. 

Maintain and update content within our knowledge base. 

Use Git and the command line to manage documentation updates, review changes, and participate in versioned release workflows. 

Help define and improve documentation standards, structure, and best practices across the product. 

Partner with support and field teams to address documentation gaps and common customer issues. 

Required Qualifications 

3+ years of experience in technical writing for software, developer tools, or infrastructure products. 

Proven experience collaborating directly with engineering and product teams. 

Strong ability to understand and document complex technical systems. 

Experience documenting APIs and developer-facing features. 

Working knowledge of Git, including basic command-line workflows. 

Excellent written communication skills, with a focus on clarity, precision, and usability. 

Preferred Qualifications 

Familiarity with Wowza Streaming Engine, video streaming technologies, or media workflows (HLS, DASH, transcoding, etc.). 

The ideal candidate has experience with Java and Python, is comfortable reading code, and has familiarity with cloud-native technologies and emerging AI systems. 

Understanding of REST API concepts, including endpoints, authentication, and request/response patterns. 

Experience maintaining documentation in a React-based or static-site developer portal. 

Familiarity with Markdown, MDX, and lightweight JSX. 

Experience working in Agile or Scrum-based development environments. 

Benefits

Benefits & Perks

• $90,000 to $100,000
• Generous Paid Time Off
• Medical, Dental, and Vision insurance (effective Day 1)
• 401(k) with strong company match
• Dependent Care FSA
• Employer-paid Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Training & Development opportunities
• Employee Assistance Program (EAP)

Who We Are

Wowza Media Systems is a Colorado-based global leader in video streaming software. Our technology powers live and on-demand video delivery for education, healthcare, enterprise, gaming, government, and more—reaching customers in over 100 countries. Backed by Clearhaven Partners, we continue to grow by pushing innovation in scalable, low-latency video streaming.

Why Join Wowza?

At Wowza, you’ll be part of a fast-paced, mission-driven team working on solutions that power critical real-world applications—from live-streaming graduations to helping parents monitor NICU care. We encourage ownership, collaboration, and innovation while providing a supportive, global team environment.