Manager of Leadership Onboarding and Development na ICBD
ICBD · Fort Lauderdale, Estados Unidos Da América · On-site
- Escritório em Fort Lauderdale
Description
Manager of Leadership Onboarding and Development – ABA Centers of America (Corporate HQ)
Downtown Fort Lauderdale, FL HQ – In-Office
Who We Are
We are the nation’s fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we’ve scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making.
Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization—a rarity in today’s healthcare landscape. We’ve achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.
Our corporate team plays a mission-critical role in this success—developing scalable systems, managing risk, and driving the analytics that power our growth. If you’re a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care—while building on a legacy of operational excellence.
Our Origin Story
ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.
Recognition & Awards
Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including:
- Inc. 5000 – 5th Fastest-Growing Private Company in America.
- Financial Times – #1 on "The Americas' Fastest Growing Companies".
- EY Entrepreneur Of The Year® U.S. Overall.
- South Florida Business Journal’s Top 100 Companies.
- Florida Trend Magazine's 500 Most Influential Business Leaders.
- Inc. Best in Business, Health Services.
About the Role
The Manager, Leadership Onboarding and Development, is responsible for executing and continuously improving onboarding and development programs that accelerate readiness and performance for operational leaders across ABA Centers. This role ensures leaders receive a consistent, high-quality onboarding experience while maintaining scalable program infrastructure—including curriculum, tools, templates, and cadence—and partnering with cross-functional teams to drive adoption and measurable impact. Serving as both a program operator and facilitator, the Manager translates organizational priorities into repeatable training routines, coordinates host-clinic and field-based learning experiences when applicable, and leverages data and stakeholder feedback to strengthen leader capability, enhance clinic execution, and accelerate the path to profitability, all while upholding the highest standards of clinical excellence, compliance, and care delivery.
Key Responsibilities
Program Delivery & Cohort Execution
- Execute leadership onboarding cohorts end-to-end, including cohort setup, calendars, communications, materials, attendance tracking, and completion of monitoring.
- Facilitate and/or co-facilitate onboarding sessions, workshops, and working meetings to accelerate leader readiness.
- Coordinate pre-work, assignments, knowledge checks, and post-session follow-ups to ensure accountability and retention.
- Maintain a consistent learner experience across markets by standardizing agendas, expectations, and participant guidance.
- Coordinate the Onboarding Practicum (approximately Day 60), ensuring leaders are prepared to present a structured practicum tied to operational KPIs and Growth/Sales performance expectations.
- Provide practicum guidance, timelines, templates, and readiness checkpoints; track progress and ensure all completion and presentation requirements are met.
Curriculum & Enablement Infrastructure
- Maintain and continuously improve onboarding curriculum, leader guides, playbooks, templates, and toolkits, ensuring clarity, usability, and version control.
- Translate operating priorities, process changes, and stakeholder input into updated learning content and practical job aids.
- Develop implementation guides and quick-reference tools that clearly outline “how to execute” for leaders in the field.
- Ensure onboarding content aligns with role expectations, leader lifecycle needs, and core operating mechanisms.
Cross-Functional Alignment & Stakeholder Management
- Partner with Operations, Clinical, HR, Finance, Growth/Business Development, and other subject matter experts to keep training accurate, current, and aligned.
- Lead recurring stakeholder touchpoints to coordinate facilitation support, align expectations, and remove blockers.
- Proactively identify dependencies and constraints (capacity, timing, SME availability) and propose solutions to maintain delivery cadence.
Host-Clinic / Field-Based Learning Coordination
- Coordinate field-based learning experiences and/or host-clinic placements, including scheduling, expectations, and communication cadences.
- Support host-site readiness through clear playbooks, checklists, and standardized agendas to minimize site burden.
- Monitor experience quality and address issues quickly to ensure consistent outcomes for participants and host clinics.
Measurement, Reporting & Continuous Improvement
- Track program performance across completion, satisfaction, engagement, and readiness/adoption indicators.
- Maintain action logs, follow-up routines, and reporting for key stakeholders and operating forums.
- Implement continuous improvements to sequencing, reinforcement, and sustainment routines to strengthen readiness and accelerate execution.
Requirements
Qualifications
- Bachelor’s degree in Healthcare, Business, Education, Organizational Development, or related field preferred.
- Masters degree preferred
- 3–5+ years of experience in program management, healthcare operations, learning enablement, or leadership development.
- Demonstrated ability to manage multiple workstreams, timelines, and cross-functional stakeholders in a fast-paced environment.
- Strong facilitation and communication skills, with the ability to translate complex concepts into practical, field-ready tools.
- Must maintain clean background and drug screenings.
Benefits
- 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
- Medical, dental, vision, long-term disability, and life insurance.
- Generous 401(k) with up to 6% employer match.
About ABA Centers of America
ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation’s leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish.
Join our mission and help build the future with purpose!
ABA Centers of America participates in the U.S. Department of Homeland Security E-Verify program.
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