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General Manager – The Whistleblower na Websummit

Websummit · Dublin, Irlanda · On-site

CRM

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Description

The Whistleblower is a multifunctional building created by Web Summit’s founder & CEO, Paddy Cosgrave, spanning four floors at 30 South Anne Street, featuring a curated bookshop & café, versatile event spaces, workspaces, and reading rooms.

We are seeking an enthusiastic, operationally-focused General Manager who won't just be managing a building, but will help in curating an atmosphere where literature, caffeine, and big ideas collide.

Responsibilites

Operations

  • Oversee the daily integration of all four aspects of The Whistleblower: Bookshop & café, events space, workspace and facilities.
  • Ensure a seamless guest experience across all zones, maintaining the highest standards of aesthetic and service.
  • Report the building’s costs and revenue, including budgeting and forecasting.

    • Programming & Event Management

  • Collaborate with the programming team to host event launches, podcast recordings, and meetups.
  • Oversee the logistical execution of events, including the seamless changeover of spaces to meet specific needs.

    • Managing stakeholders

  • Direct management of cafe staff and working with stakeholders in the development of the spaces within the building. 
  • Foster a culture of "informed hospitality"—where staff are as comfortable discussing literature and politics as they are pulling a perfect espresso shot.
  • Liaise with local stakeholders and the Dublin tech, cultural and civic communities

    • Facilities & Compliance

  • Working with the Web Summit Workplace experience team, manage the maintenance of the South Anne Street property, ensuring all health, safety, and licensing requirements are met

    • Who you are

  • 4+ years in management within hospitality, cultural institutions, or premium retail (e.g., boutique hotels, major galleries, or flagship bookstores)
  • Comfortable moving between the operational, retail and event hosting needs of the role
  • A genuine passion for media, technology, literature, and current affairs
  • Ability to implement and manage modern POS systems, booking platforms, and CRM tools
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