Seasonal Event Assistant na The Trustees of Reservations

Description

Who We Are: 

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org. 

Posting Information: 

Salary/Hourly Rate: $19 - $22

Hours per week: 8-24 

Job Classification: Limited-Term, nonexempt 

Job Type: Onsite 

Duration: 5/16/26- 9/19/26 

Location: Long Hill, Beverly, MA 

What You’ll Do:  

Your Impact: 

Our seasonal Event Staff play an integral role in ensuring that our visitors enjoy our extraordinary places. With the change to warmer temperatures, we experience an influx of visitors of all ages and backgrounds who want to explore and be inspired by our properties. Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special.   

The Role: 

As an Event Assistant, you will play a crucial role in representing the venue during weddings and events, providing superior customer service to clients, guests, and vendors, and ensuring regulation rules and standards are maintained for the protection of the Long Hill house and gardens throughout the event.   

The ideal candidate will be a team player with a positive attitude, excellent communication skills, and a passion for creating memorable experiences.  

This is a great job for someone with weekend availability, and perfect for a student or other professional seeking part-time extra hours. The main events season is from May to September, and hours are based on events scheduled, primarily Friday-Sunday 3:30PM-11:30PM 

Specifically, you’ll: 

• Greet and direct clients and guests upon arrival, provide assistance as needed, and ensure a smooth and seamless experience throughout their event.  

• Attend to any problems or complaints that may arise during the event.   

• Professionally and kindly ensure policies are followed by clients, guests, and vendors.   

• Assist with event set up and various tasks at the discretion of the Events Manager.  

• Understand that the protection of the Long Hill historic house and gardens is of the outmost importance.   

• Review catering responsibilities with catering manager before the event, making sure check list is completed and signed at the end of the event.   

• Monitor accessibility and safeguard the historic house during the event.  

• Monitor event activities and decibel levels throughout the event to ensure compliance with venue policies and procedures.   

• Maintain restroom supplies, cleanliness, and function throughout the event.   

• Manage lights in the tent as needed, turn on lights for pergola, walkways, and parking lot at dusk.   

• Oversee the clean-up and restoration of the property at the events conclusion, ensuring timely end of event in keeping with contract agreements and sound ordinance regulations. 

• Make sure wedding rooms are cleared of personal belongings and keep track of any items left behind and stored for pick up the next day.   

• Ensure the property is fully closed and locked up after the event.   

This is a limited-term, nonexempt position (8-24 hours/week) reporting directly to the Engagement Manager. 

Requirements

What You’ll Need: 

Skills and Experience: 

• Previous experience in hospitality or customer service is a plus.   

• A very strong commitment to punctuality and sense of responsibility.  

• Positive, outgoing, friendly demeanor, and excellent customer service skills to interact with guests, vendors and event staff effectively.  

• Strong conflict resolution skills and the ability to handle challenging situations with diplomacy and composure.  

• Able to problem solve and think on your feet, to remain calm and function when working in challenging situations.  

• Able to withstand the physical demands, including bending, walking, constantly moving, and the ability to stand for 8-10 hours in outdoor conditions.  

• Able to lift 40 pounds.  

• Must be at least 21 years of age. 

• 1 prior year of related work experience is required. 

• Must have a high school diploma or GED. 

Eligibility Criteria: 

• Availability to work weekends and holidays in the summer season, access to reliable transportation is required.  

• Previous experience working in a fast-paced, team-centered environment is preferred.    

• Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment. 

• A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy. [if needed] 

• A satisfactory criminal background (CORI) check. 

Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.  

Have questions? Reach out to our People Team by emailing [email protected]. 

Benefits

Your Benefits:

• Sick Time: 40 hours of paid sick time upfront. 

• Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.   

• Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.  

Equal Opportunity and Diversity:

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.

The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are committed to creating an inclusive and accessible work environment. To request reasonable accommodations during the application or interview process, please contact us at [email protected].