The Kitchen Supervisor oversees all facets of day-to-day operation of kitchen preparation or plating/packaging production. Leads 30-60 team members to safety execute the production plan while adhering to quality and food safety standards. Must work cross functionally to drive plant performance. Must actively support and onboard an hourly workforce that is responsible for meal production. Will demonstrate problem solving and critical thinking to navigate unforeseen circumstances. Will be required to fill out shift reports and communicate performance across the organization.
Hours for this role are Monday - Thursday 2:30pm - 12:30am
But may be required to work some overtime and/or have some flexibility with hours to support business need.
Position responsibilities include, but not limited to
Develop and follow up on overall production performance and quality standards; participate in daily update meetings, analyze and report on downtime or other issues
Oversee department planning and coordination of workload based on production schedule and adapt to changing circumstances as needed
Evaluate and recommend improvements in methods, equipment, procedures, etc.
Drive results, including production volume and reliability, labor management, workflow, and materials loss reduction
Ensure compliance with GMP, Food Safety & Quality SOPs, and HACCP guidelines; do quality checks and confer with Quality on food quality issues
Understand and model personal safety policies, reporting any safety hazards, and actively prevent/eliminate hazards that can cause injury or illness
Coordinate production activities with the Kitchen, Warehouse, and Quality Assurance
Work with Sanitation to ensure rooms are ready for production
Work closely with Maintenance to troubleshoot issues and communicate needs
Work with HR regarding hiring, employee relations, and termination needs
Monitor onboarding of new employees and performance-based training or cross-training activities
Interact with warehouse group as needed on supply of products or materials used in production
Communicate clear performance expectations and provide performance coaching to hourly team
Complete timecard approvals, performance reviews, and navigate with workforce issues
Lead/participate in continuous improvement efforts
Foster a spirit of cooperation and respect within team and with other departments
Responsible for implementation and oversight of all programs, SOPs, GMPs related to the food safety management system for their department
Required Skills and Experience
College degree or equivalent experience and education in operations management or food science related area
2-5 years’ experience managing groups of employees in a production environment
Excellent leadership skills
Effective people management in a multi-cultural, multi-generational workforce
Production planning skills, process flow understanding, and production management experience
Practical problem solving and decision making skills
Safety management knowledge
Strong, clear communication and coaching skills
Excellent organizational skills and detail oriented
Ability to write and present reports
Ability to effectively present information and respond to questions from groups of employees
Ability to interact effectively with regulators, vendors, and outside industry groups
Intermediate proficiency in Microsoft Office suite and previous experience using computerized payroll/labor tracking
Preferred Skills and Experience
HACCP knowledge or certification
Bilingual in Spanish
Previous work in food manufacturing
LEAN / Six Sigma experience
Stand-up fork lift experience or willingness to learn
Physical Requirements
Regularly required to use hands to feel, grab, or operate objects, tools, and controls while reaching with hands and arms
Frequently required to stand and walk for the majority of shift
Occasionally required to stoop, kneel or crouch
Occasionally lift and/or move up to 50 pounds
Able to perform repetitive movements
Able to work in variable temperatures (cold/hot)
Additional Information
Company Overview
Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
EEO
Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.
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