Field Quality Manager na IS International Services

Description

The Field Quality Manager is responsible for developing, executing, and governing the overall Field Quality Management Program for the Mission Critical team. This role provides leadership and technical oversight to a distributed team of Quality Assurance Technicians, ensuring all equipment delivered, installed, and prepared for energization meets the project Quality Plan, OEM requirements, and industry codes/standards.

The Quality Manager serves as the primary owner of quality policies, inspection processes, NCR management, documentation workflows, and cross-functional collaboration with construction, engineering, commissioning, and vendor teams. This individual ensures a consistent culture of “zero-defect” installation quality across all projects.

Quality Program Leadership

· Develop, maintain, and enforce project-level and company-level Quality Plans, procedures, and inspection standards.

· Lead a team of Quality Assurance Technicians performing receiving inspections, mechanical completion verification, and field QC activities.

· Establish performance metrics, inspection checklists, and training programs to elevate field quality consistency. 

Project Execution Oversight

· Review and approve inspection workflows for BESS containers, battery racks, inverters, transformers, switchgear, telecom cabinets, and auxiliary/BOP systems.

· Ensure field inspections comply with NEC, IEEE, NFPA, UL 9540/9540A, NETA, ISO/IEC, and applicable utility requirements.

· Coordinate with construction managers and OEMs to ensure installation quality prior to commissioning and energization. Non-Conformance & Corrective Action Management

· Oversee NCR (Non-Conformance Report) processes, including initiation, root-cause analysis, corrective action planning, verification, and closure.

· Serve as the escalation point for major deviations, repeated defects, or supplier quality issues.

· Ensure corrective actions are documented, traceable, and completed prior to project handoff.

Reporting & Quality Governance

· Own the project quality documentation structure, including receiving inspection reports, punch lists, redlines, photographic evidence, and audit logs.

· Conduct periodic quality audits at project sites to validate adherence to standards and process controls.

· Deliver quality performance summaries to leadership and participate in readiness reviews and pre-energization quality gates. Cross-Functional Collaboration

· Work closely with engineering, construction, EPC partners, and commissioning teams to resolve quality issues efficiently and professionally.

· Interface with vendors on equipment manufacturing defects, warranty claims, and quality improvements.

· Champion continuous improvement initiatives across installation, inspection, and documentation processes. Team 

Development & Leadership

· Train new and existing QA Technicians on inspection techniques, documentation practices, and safety requirements.

· Mentor technicians to improve their technical accuracy, reporting consistency, and field communication.

· Manage staffing, scheduling, and deployment of QA personnel across multiple simultaneous project sites.

Requirements

Qualifications Required

5+ years of experience in QA/QC, commissioning, construction quality, or field engineering within:

• Utility-scale BESS
• Solar
• Gas/thermal power plants
• High-voltage industrial environments
• Data centers

Strong ability to interpret electrical and mechanical drawings, submittals, one-lines, and installation manuals.

Proven track record leading field quality teams or multi-site inspection programs.

Deep understanding of NEC, NFPA, IEEE, UL, ISO/IEC, and utility standards.

Ability to travel 50–80% to active project locations. 

Preferred

Experience with UL 9540/9540A requirements specific to BESS installations.

Background in commissioning, EPC oversight, or owner’s representative roles.

Certifications such as: ISO 9001, Lead Auditor,  NETA,  PMP,  OSHA 10, 30 or 510