Our office in Dallas, TX is looking for a hardworking and reliable Insert Operator to join our team!
The role entails managing the automated finishing and post-finishing machinery to fulfill the daily mailing needs for different projects. Your duties include running folding and insertion equipment to efficiently organize and enclose invoices and statements in envelopes, as well as assisting with the routine upkeep and operation of the machinery.
Why join KUBRA? You’ll enjoy a casual dress code, shift premiums, comprehensive healthcare (medical/prescription drug, dental, and vision), generous paid time off including vacation, personal holidays, sick time and paid company holidays.
How You’ll Contribute
Operate folding and insertion machines to process high volumes of invoices and statements
Collaborate with team members to meet production targets and deadlines
Set up machines based on job specifications, including adjusting folding settings, inserting documents, and ensuring proper alignment
Works with Senior Machine Operators and the Lead Operator while learning the makeup, operating procedures and safety procedures
Assists with operations and general maintenance of equipment.
Adheres to Standard Operating Procedures (SOP), Quality Test Methods (QTMs), and Quality Assurance (QA) processes.
Conduct regular quality checks to ensure that the folded documents are correctly inserted into envelopes and that all inserts are accurate and complete
Follow established procedures and guidelines to maintain security and confidentiality of sensitive documents
Prepare and tray each job correctly for delivery to the Post Office with appropriate paperwork.
Ultimately assume responsibility for the performance, process, and quality of the assigned sorter/verifier.
Properly communicates finishing/quality concerns, service level statuses, and equipment performance issues to the appropriate personnel.
Monitor machine performance and make adjustments as necessary to maintain optimal efficiency
Report any machine malfunctions or major issues to maintenance personnel for timely resolution
Perform routine maintenance tasks on machines, including cleaning, and troubleshooting minor issues
Ensure the accuracy of sorting and insertion based on predefined criteria
Maintain a clean and organized work area to ensure a safe and efficient work environment
Strengths That Shine in This Role
Reliable – you are punctual for your scheduled shifts, have a great attendance record and are flexible to work Overtime when required
A Team Player – you enjoy working as part of a team to meet daily production volumes and requirements for client jobs
A great communicator – you communicate professionally, both written and verbal
Self-motivated and organized – you are able to multi-task and perform in a fast-paced environment
Experience with material handling equipment, working in a warehouse environment, picking material
Experience with a Baylor or Compactor would be an asset
Skills That Matter in This Role
2 years or more of related experience preferred
Ability to perform manual labor – lifting up to 50 lbs may be required
High school diploma or equivalent
Basic mechanical aptitude to perform routine machine maintenance and troubleshoot minor issues
Technical knowledge of machinery
Multi-tasking abilities
Prior experience operating folding and insertion machines is preferred, but not mandatory
Strong attention to detail and ability to maintain accuracy in a high-volume production environment
Ability to follow instructions and work independently with minimal supervision
Excellent organizational and time management skills to meet production targets and deadlines
Effective communication skills to collaborate with team members and report any issues or concerns
Physical stamina to stand for extended periods and lift moderate weight boxes
Why You’ll Love Working Here
Enjoy excellent benefits with low premiums, plus Healthcare and Wellness Spending Accounts to keep you and your family covered
Earn more with shift premiums and annual performance-based bonuses
Plan for your future with 401K matching
Take advantage of generous paid time off — including vacation, holidays, sick, personal, birthday, and volunteer days
Dress comfortably every day with our casual dress code
Free on-site parking for easy, stress-free commutes
Give back with two paid volunteer days to support causes you care about
Be recognized and rewarded through our employee appreciation and recognition programs
Equal Employment Opportunity: We are an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. We will provide accommodations during the recruitment process upon request by emailing [email protected]. Information received relating to accommodation will be addressed confidentially.
While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!
KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.
Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program.
KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.
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