Senior QC Underwriter presso Libra Solutions

Description

When life gets hard, we make it easier! Libra Solutions helps overcome the burdens created by slow-moving legal processes. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their industries! Oasis Financial is the largest and most recognized national brand in consumer legal funding. Oasis helps consumers awaiting legal settlements to move forward with their lives. MoveDocs is a personal injury solutions platform that integrates and streamlines medical, financial, and professional services for personal injury cases. Our mission is to improve outcomes for plaintiffs, accelerate settlements for attorneys, and ensure timely payment for providers.  We are proud of our mission and passionate about applying technology to the challenge of making healthcare more accessible. We also are the leading inheritance funding provider through Probate Advance, helping heirs access their inheritance immediately, without the lengthy process of probate.    

Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers.   

The Senior QC Underwriter is responsible for overseeing and executing quality control procedures across operational workflows, with a focus on accuracy, compliance, and process improvement. This role is critical in minimizing risk and maintaining the quality standards required in a compliance-heavy, high-volume environment. This position reports to the Vice President of Enterprise Risk.

This is an in-office position based out of our Huntersville, NC - Denver, CO - OR Las Vegas, NV office.

Essential Functions:

• Lead day-to-day quality control activities across operational and data entry teams

• Audit and verify accuracy of underwriting and due diligence quality, document compliance, customer agreements, case data, and payment terms
• Assist in the development and maintenance of QC processes, checklists, audit tools, and reporting dashboards
• Identify trends and recurring issues, and recommend process or training improvements
• Collaborate with cross-functional teams (legal, operations, law firm and medical provider relations) to resolve discrepancies and ensure process alignment
• Mentor Junior QC underwriters, as needed
• Provide quality performance reports to management and senior leaders
• Participate in system upgrades or process automation initiatives from a quality perspective

Requirements

• Bachelor’s degree in Business, Finance, or related field (or equivalent experience)
• 3+ years of experience in underwriting, auditing, or operations within consumer funding, healthcare, or legal/insurance industries
• Strong knowledge of financing processes, HIPAA, documentation standards a plus
• Strong attention to detail and analytical skills
• Excellent problem-solving and prioritization skills, with the ability to work effectively under pressure to meet deadlines
• Strong written and verbal communication skills
• Experience with case management software or document management systems
• Proficiency in Microsoft Excel and reporting tools
• Leadership experience is a plus
• Must be able to work in-office at either our Huntersville, NC - Denver, CO - OR Las Vegas, NV office

Benefits

We offer competitive compensation and benefits that include medical, dental, vision, life insurance plans, 401k with company match and paid time off.