German Speaking Customer Service Agent In Greece - Fully Paid Relocation Pack at Mercier Consultancy Europe
Mercier Consultancy Europe · Alemanha · Remote
Description
Mercier Consultancy is excited to offer an incredible opportunity for a German Speaking Customer Service Agent to join our team in stunning Greece, complete with a fully paid relocation package! In this role, you will provide exceptional support to our German-speaking clients, aiding them with inquiries and ensuring they have a seamless customer experience. This position combines customer service excellence with the chance to live and work in a beautiful location. If you are enthusiastic, personable, and ready for a new adventure, we encourage you to apply!
Responsibilities
- Respond to customer inquiries in German through various channels including phone, email, and chat.
- Provide detailed information about our services and resolve customer issues effectively.
- Assist clients with bookings, account management, and service inquiries.
- Document all customer interactions maintaining accurate records for quality assurance.
- Collaborate with the customer service team to enhance service quality and operational efficiency.
- Stay informed about our products and services to ensure knowledgeable client support.
- Gather feedback from customers to identify trends and opportunities for improvement.
Requirements
- Fluency in German and English, both written and spoken.
- Prior experience in customer service is preferred, ideally in a relevant industry.
- Strong communication skills and a customer-centric approach.
- Ability to handle inquiries efficiently and effectively resolve complaints.
- Familiarity with customer service tools and software.
- Willingness to relocate to Greece and adapt to a new environment.
- A good team player with the ability to work independently in a fast-paced setting.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...
