Administrative Officer na Action for Children

Role: Administrative Officer

Salary: £23,151.50 per annum 

Location: Aylesbury

Contract/Hours: 18 Month Fixed term maternity cover Full -time 35 hours a week working Monday to Friday 9am to 5pm. (Please note this is an office-based post)

Benefits:

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
• Gain professional qualifications and excellent training/development opportunities
• Flexible maternity, adoption, and paternity packages
• Pension with up to 7% employer contribution with included life assurance cover
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts. 

Vulnerable children in the UK need your help.

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

The Role  

Bucks Activity Project is part of the Action for Children Countywide Integrated Short Breaks Service, commissioned by Buckinghamshire Council and provides community short breaks to children and young people aged 0-19 with disabilities and additional learning needs across Buckinghamshire with over 250 children currently registered. 

Patience, a sense of humour and a positive outlook are required for this busy environment. Although the role is demanding the rewards are great too, with the organisation offering a good package of support by way of promoting self-development and well-being through our learning and development platform, as well as the service delivering positive outcomes to children, young people, and their families.  

You will work as part of a Business Support team providing administrative support to the Senior Business Support Officer, Service Coordinator, Team Leaders, and Support Workers.

What you will be doing:

• Presenting data required by the senior business support officer for internal and external reporting: weekly, monthly, quarterly and year-end.
• Working to a high standard, on administrative tasks that support the team.
• Providing a smooth-running service that is busy and evolving by working collaboratively in a team. 
• Giving a warm and welcoming disposition as first point of contact to colleagues, parents, and professionals.

A typical day - would entail answering telephone queries from parents and professionals, responding to emails with appropriate action or signposting, track and record staff hours alongside timesheets and rotas, reporting maintenance faults, track H&S compliance checks, process purchase orders, ordering resources, take card payments from parents, record accurate children and staff attendance, all in agreed timescales.

You will need: 

• Vast experience of working in a proactive and reactive office environment.
• Business Administration S/NVQ Level 2 or equivalent qualification.
• Confidence in the of use of MS Excel, Word, and Outlook.
• Attention to detail - this is essential.
• Ability to work within a diverse team environment and work independently.
• To be able to communicate effectively both written and verbally to a range of different people.
• To take responsibility for a project or task.
• To manage and prioritise your own workload within agreed deadlines.

Good to know

Application process

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration. 

Talent Pool 
 We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't. 

Interviews will take place in person on Monday the 8th of December 2025.

Contact: Erika Brinkman at [email protected] quoting reference 12251

Please note we are unable to offer visa sponsorship for this role

Diversity, equality, and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Don't meet every single requirement?

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

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Job Description

See below for further information about working with us:

Action for Children Employee Benefits

AfC Commitment Statement

Make a Difference - A Career in Residential Services