- Professional
- Escritório em Duncan
AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1.5B in revenue, and employ approximately 7,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.
What We Offer:
- A hybrid in office schedule for qualifying employees
- Flexible time off policy
- 401K Company match (up to 4% - dollar for dollar)
- Professional development, training, and tuition reimbursement programs
- Excellent medical, dental, vision, and life insurance policy options
- Opportunities for career advancement with an industry leading company!
Position Summary
The Sales Operations Analyst will play a pivotal role in supporting the sales organization by transforming data into actionable insights. This individual will work with both recurring and ad-hoc datasets—primarily from Power BI and CRM (Salesforce)—to uncover trends, craft compelling narratives, and deliver executive-ready presentations. The analyst will collaborate closely with sales and commercial teams to ensure data is not only accurate and timely, but also accessible and meaningful to a broad audience.
Key Responsibilities
- Analyze and interpret sales, revenue, and operational data to identify trends, opportunities, and risks.
- Develop and deliver clear, compelling narratives from data insights tailored for executives, managers, and cross-functional stakeholders.
- Prepare and format data visualizations (charts, tables, dashboards) for use in presentations and reports.
- Collaborate with sales and commercial personnel to support revenue reporting, territory planning, account analysis, revenue mapping and forecasting.
- Maintain and enhance reporting tools and dashboards in Power BI and Salesforce.
- Support ad-hoc data requests and special projects with high accuracy and speed.
- Ensure data integrity and consistency across platforms and reports.
Core Skills & Qualifications
- Advanced proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
- Comfort with Power BI and Salesforce for data extraction, dashboard creation, and reporting.
- Strong critical thinking and analytical skills; ability to interpret complex datasets and derive meaningful insights.
- Excellent storytelling and presentation skills; able to translate data into business narratives for non-technical audiences.
- High mindfulness and commitment to data accuracy.
- Strong collaboration and people skills; able to work effectively with sales, commercial, and executive teams.
- 3+ years of business experience preferred
- Bachelor's degree in a relevant field required
Business Acumen & Commercial Fluency
While prior experience in sales operations is not required, the ideal candidate should demonstrate a strong interest in understanding the financial and operational dynamics that drive business performance. This includes a willingness to learn and engage with common commercial metrics and to explore how these concepts connect to broader business strategies. While not an exhaustive list, candidates should be curious and capable of interpreting data in the context of topics like account value, account penetration rate, penetration index, engagement scoring, pipeline velocity, selling price strategies, and distribution models. A foundational understanding of business principles, paired with the ability to translate data into meaningful insights, will be key to success in this role.
Preferred Attributes
- Initiative-taking and self-motivated with a continuous improvement mindset.
- Comfortable working in a fast-paced, dynamic environment.
- Able to manage multiple priorities and meet deadlines.
- Strong written and verbal communication skills.
- Experience supporting sales teams or commercial operations is a plus.
Working Conditions
- Hybrid work environment or Remote for the right candidate.
- Occasional travel may be required for team meetings or training.
- Collaborative and inclusive team culture focused on growth and innovation.
Ideal Candidate Profile
This role is ideal for someone who wants to thrive at the intersection of data, business strategy, and communication. The successful candidate will be a data storyteller—someone who not only understands the numbers but can shape them into a narrative that drives decisions and empowers others.
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