Medical Assistant - 3rd Shift na Urban Strategies

What You’ll Be Doing 

• Upkeep the UC Portal system. 
• Initial medical screening and surveillance 
• Ongoing health care 
• Health education 
• Partnerships and outreach 
• Manage/Comply State and Federal Guidelines 

TASKS AND RESPONSIBILITIES 

• Provide leadership in the execution and direction of quality services to UCs, staff, and medical providers. Must be sensitive to the needs of the youth, in the areas of health and social services as one component.  
• Manage and monitor the delivery of services to UCs ensuring compliance in the performance of all aspects of UC care in accordance with company policy and procedures, State, and Federal guidelines. 
• Prepare youth for examinations and record the medical intake. Initiate routine pregnancy tests. 
• Assist the medical provider’s staff with claims submission.  
• Update UC charts regarding allergies, medication use, and immunization history at each visit.  
• Educate and counsel youth concerning their disease, treatment, and prevention of disease, when needed.  
• Answer youth’s questions after consultation with the provider or as per established procedures in that regard (to include but not limited to health questions, medication refills, and lab results.)  
• Continually assess areas of improvement and develop plans and evaluation criteria for such.  
• Oversee and direct all youth care staff to ensure adequate monitoring. Ensure the delivery of safe and efficient quality care. Assist in health education classes when necessary.  
• Obtain, compile, and maintain medical files on each intake. Ensure proper daily documentation in Refugio’s Program’s database and maintain a hard copy of required documents and medical records.  
• Schedule and comply with required medical appointments and timelines. Respond and comply with individual emergency medical needs immediately.  
• Maintain and review for an accurate and complete list of medical supplies. Order medical supplies, and medication when necessary.  

• Collect, maintain, and submit weekly, monthly, quarterly, and annual reports to the supervisors.  
• Schedule and provide transportation when is needed to clients on medical appointments with assistance from other staff when necessary.  
• Submit, review, and follow up all the Significant Incidents Report regarding Medical Issues.  
• Participate in Quality Improvement as required  
• Troubleshooting complex medical case management issues 
• Able to react to change productively and handle other essential tasks as assigned.  
• Develop and maintain effective communication and working relationships with staff, coworkers, physicians, and UCs.  
• Develop and expand medical, specialty, and dental services with local providers.  
• Maintain Health Information Privacy HIPAA.  
• The ability to maintain control and work under pressure to meet deadlines.  
• Ability to travel and support other Refugio programs when necessary.  
• Upon request, this role may be required to travel with UC to medical appointments.  
•  Other duties as assigned.

PHYSICAL REQUIREMENTS: 

• Ability to ascend/descend stairs
• Ability to lift up to 15 lbs.
• Able to withstand changing environmental conditions with weather (rain, lightning, extreme heat and winds).
• Able to withstand and manipulate through construction areas, sports fields, etc.
• Ability to stand; particularly for sustained periods of time.
• Use of manual dexterity, tactile, visual, and audio acuity.

• Must be able to supervise clients indoors and outdoors throughout the entire duration of their shift period, which lasts 8 hours or more on a typical shift.
• Must be able to stand, bend, or stoop for the entire duration of the shift, as necessary.
• Must be prepared and physically able to respond with appropriate protocol in a variety of dynamic supervision situations with clients of 0-17 years in age.
• In a sudden or emergency event, staff must at all times be physically able to run, jump, lunge, twist, push, pull, apply approved restraint techniques and otherwise manage or coerce the full weight of an infant or adolescent.
• Ability to pass a medical examination to determine one’s fitness to satisfactorily and safely care for youth if accommodations are required.
• Able to communicate verbally and listen for constant surveillance of staff activities.

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