Contact Center Supervisor na AdventHealth Shawnee Mission

%3Cp class=%22MsoNormal%22 style=%22text-align:center;%22%3E%3Cspan style=%22color:#006197;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EContact Center Supervisor %3C/strong%3E%3C/span%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EAdventHealth Shawnee Mission%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Aptos Narrow%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:12.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22color:#006197;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:12.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22color:#006197;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EAll the benefits and perks you need for you and your family:%3C/strong%3E%3C/span%3E%3Cspan style=%22mso-bidi-font-weight:bold;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:12.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22color:#222222;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EVision, Medical %26amp; Dental Benefits from Day One%3C/span%3E%3C/span%3E%3Cspan style=%22color:#006197;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:12.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22color:#222222;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EStudent Loan Repayment Program%3C/span%3E%3C/span%3E%3Cspan style=%22color:#006197;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:12.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22color:#222222;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EReceived Magnet® recognition from the American Nurses Credentialing Center in January 2019%3C/span%3E%3C/span%3E%3Cspan style=%22color:#006197;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:12.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22color:#006197;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EOur promise to you:%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3Cspan style=%22color:#222222;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Proxima Nova%26quot;;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:12.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Proxima Nova%26quot;;%22%3EJoining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that %3C/span%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Proxima Nova%26quot;;%22%3E%3Cstrong%3Etogether%3C/strong%3E%3C/span%3E%3C/b%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Proxima Nova%26quot;;%22%3E we are even better.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:12.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22color:#006197;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3ESchedule:%3C/strong%3E%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3E%26nbsp;%3C/strong%3E%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-spacerun:yes;%22%3E%3Cstrong%3E %3C/strong%3E%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EFull time%3C/strong%3E%3C/span%3E%3C/span%3E%3Cspan style=%22color:#4B4B45;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan class=%22job-schedule%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:12.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22color:#006197;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EShift%3C/strong%3E:%26nbsp;%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E40 hours per week - %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan 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dropdown=%22t%22 id=%22-397440185%22%3E%3Cw:listitem listvalue=%22Choose an item.%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%22AdventHealth Shawnee Mission %22 datavalue=%22AdventHealth Shawnee Mission %22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%22AdventHealth South Overland Park %22 datavalue=%22AdventHealth South Overland Park %22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%22AdventHealth Lenexa %22 datavalue=%22AdventHealth Lenexa %22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%22Shawnee Mission Building%22 datavalue=%22Shawnee Mission Building%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%22Santa Fe Building%22 datavalue=%22Santa Fe Building%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%22AdventHealth Imaging Center%22 datavalue=%22AdventHealth Imaging Center%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%22Gateway Medical Building%22 datavalue=%22Gateway Medical Building%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%22Woodland Hills Building%22 datavalue=%22Woodland Hills Building%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%22AdventHealth Shawnee Crossing%22 datavalue=%22AdventHealth Shawnee Crossing%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%22Oakview Building %22 datavalue=%22Oakview Building %22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%22College Blvd Building %22 datavalue=%22College Blvd Building %22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%22AdventHealth Medical Group Primary Care Lawrence%22 datavalue=%22AdventHealth Medical Group Primary Care Lawrence%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%22VIRTUAL%22 datavalue=%22VIRTUAL%22%3E%3C/w:listitem%3EAdventHealth Shawnee Mission %3C/w:sdt%3E%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-spacerun:yes;%22%3E %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;%22%3E7315 E Frontage Rd Suite 109%3C/span%3E%3Co:p%3E%3C/o:p%3E%3Cspan style=%22color:#222222;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:12.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-spacerun:yes;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cw:sdt docpart=%224DF706499AA14D1EBF416BC8404FDE2F%22 dropdown=%22t%22 id=%221788236396%22%3E%3Cw:listitem listvalue=%22Choose an item.%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%2223401 Prairie Star Parkway Building A, Lenexa, KS 66227%22 datavalue=%22Lenexa%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%229100 West 74th Street, Merriam, KS 66204%22 datavalue=%229100 West 74th Street, Merriam, KS 66204%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%227820 W 165th Street, Overland Park, KS 66223%22 datavalue=%227820 W 165th Street, Overland Park, KS 66223%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%22Virtual Office%22 datavalue=%22Virtual Office%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%229119 W. 74th Street; Suite 350 Merriam, KS 66207%22 datavalue=%229119 W. 74th Street; Suite 350 Merriam, KS 66207%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%229301 W 74th St, Suite 100 Merriam, KS 66204%22 datavalue=%229301 W 74th St, Suite 100 Merriam, KS 66204%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%225675 ROE BLVD, Roeland Park, 66205%22 datavalue=%225675 ROE BLVD, Roeland Park, 66205%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%227315 E Frontage Road, Merriam KS %22 datavalue=%227315 E Frontage Road, Merriam KS %22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%227450 Kessler, Merriam, KS 66204%22 datavalue=%227450 Kessler, Merriam, KS 66204%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%226815 Hilltop Road; Suite 100, Shawnee, Kansas 66226%22 datavalue=%226815 Hilltop Road; Suite 100, Shawnee, Kansas 66226%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%227312 Antioch Road; Overland Park, KS 66204%22 datavalue=%227312 Antioch Road; Overland Park, KS 66204%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%227025 Collge Blvd; Ste 200; Overland Park, KS 66211%22 datavalue=%227025 Collge Blvd; Ste 200; Overland Park, KS 66211%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%224912 W 18th Street; Lawrence, KS 66047%22 datavalue=%224912 W 18th Street; Lawrence, KS 66047%22%3E%3C/w:listitem%3E%3Cw:listitem listvalue=%22VIRTUAL %22 datavalue=%22VIRTUAL %22%3E%3C/w:listitem%3E9100 West 74th Street, Merriam, KS 66204%3C/w:sdt%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:#006197;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EThe community you’ll be caring for:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:#006197;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Ca name=%22_Hlk98272773%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3EAt AdventHealth Shawnee Mission, formerly Shawnee Mission Medical Center, you%27re%26nbsp;more than just a number on a chart. You%27re a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff,%26nbsp;and a wide variety of medical services, all at our hospital in%26nbsp;Shawnee Mission, Kansas.%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/a%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;margin-bottom:8.0pt;tab-stops:172.5pt;%22%3E%3Cspan style=%22color:#006197;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EThe role you’ll contribute:%3C/strong%3E%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-tab-count:1;%22%3E%3Cstrong%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%3C/strong%3E%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;margin-bottom:8.0pt;tab-stops:172.5pt;text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3EResponsible for overseeing daily operations and specific administrative functions of centralized service lines within the Consumer Experience Center (CxC). This position assists with frontline service delivery and serves as the first point of contact for employee-related concerns. Additionally, this role acts as a mentor and role model to frontline staff, providing tools and training needed to meet established service goals. In addition, this position facilitates bidirectional communication between frontline staff, other CxC functions, and leadership. Responsibilities for this role include managing staff schedules, approving leave, assisting with payroll, and performing additional duties as requested. This position demonstrates competence across various technology platforms and ensures the delivery of high-quality service within a rapidly growing centralized enterprise.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22color:#006197;font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EThe value you’ll bring to the team:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;tab-stops:172.5pt;text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3EManages the day-to-day operations of assigned functional areas to ensure smooth and efficient workflow.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;tab-stops:172.5pt;text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3ESupervises and supports staff to ensure they meet performance and productivity standards.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;tab-stops:172.5pt;text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3ECoordinates and schedules tasks and activities to optimize resource utilization. Ensures compliance with organizational policies and procedures.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;tab-stops:172.5pt;text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:12px;%22%3EMonitors and evaluates the effectiveness of processes and makes improvements as needed.Handles administrative tasks such as budgeting, reporting, and record-keeping.%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:#006197;font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E

The expertise and experiences you’ll need to succeed:

• Associate's Degree

• 2+ of experience in healthcare contact centers, pre-access, patient access, admissions or hospital business office, or physician practice office.

Candidatar-se agora