Dual Enrollment Success Coach

Full-time Administrator (Level 14 )

Salary Range $52,000 - $58,000 (salary is commensurate on experience)

Reports to: Program Manager of Dual Enrollment

FLSA Status: Exempt

This position will be open until filled. Review of applications will take place after Sunday, December 7th, 2025.

*This position requires the PA Child Abuse Clearance, PA State Police Check and FBI Fingerprints as a condition of employment.

**This position has college-wide responsibilities and requires travel between all campuses and off-site locations. 

***This position has been approved for a flexible work option arrangement. Flexible work options can be ended at any time by the College, Cabinet, and/or supervisors based on employee performance and/or as institutional needs change.

BASIC PURPOSE:

The Dual Enrollment Success Coach plays a pivotal role as the primary liaison between high schools and the College, facilitating access to college-level coursework for eligible high school students. This role is essential in helping dual enrollment students navigate their first college experience effectively. Key responsibilities include building strong relationships with current partner school personnel and dual enrollment students, facilitating communication and access to college services for dual enrollment students, and assisting the Dual Enrollment team with enrollment, registration, and dual enrollment-related events. This position has college-wide responsibilities and requires travel among all campuses and off-site locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as liaison between high schools and the College for new, current, and returning dual enrollment students by providing consistent, accurate, and timely information about dual enrollment pathways, academies, events, and programs; Maintain active communication with high school counselors, administrators, academic advisors, and dual enrollment faculty in support of dual enrollment students.
• Coordinate dual enrollment student scheduling across institutions and facilitate seamless integration of high school and college course schedules, certifying that scheduling enables students to meet graduation requirements while maximizing dual enrollment opportunities; Ensure that classes align with both high school and college calendars.
• Collaborate in managing logistics of college course enrollment through oversight of registration, transportation, and access to college resources for high school students enrolled in dual enrollment courses.
• Guide dual enrollment students by explaining eligibility requirements and available pathways that align with their post-secondary goals, in coordination with their academic advisor.
• Assist dual enrollment students with the application, registration, and onboarding process, as needed; Organize and participate in programs and informational sessions related to student enrollment, orientation, and promotional events for students and families.
• Ensure accuracy of all dual enrollment academy information, including program curricula, on the College website, Course Catalog, and all programmatic marketing materials.
• Collaborate with campus offices, including Academic Advising, Enrollment Services, and Information Technology, to support dual enrollment students, address parental concerns, and other requests.
• Work with the Bursar’s Office to facilitate the completion of parent release forms and ensure timely student payments.
• Perform other duties as assigned.

Education/Training/Work Experience:

• Bachelor’s degree required.
• 1-2 years’ experience working in a student success environment required.
• Ability to travel, work nights and weekends as needed.
• Demonstrated commitment to diversity.
• Evidence of strong presentation, written, verbal and interpersonal communication skills.
• Understanding of the Community College mission/philosophy, practice and population.
• Demonstrated ability to work with administrative computer hardware and software.
• Demonstrated leadership skills.
• Demonstrated critical thinking and ability to creatively solve problems.
• Ability to work in a fast-paced environment.

Specialized Knowledge & Skills:

• Demonstrated success in making higher educational opportunities accessible to underrepresented and non-traditional students.
• Demonstrated success in relationship building and community outreach.
• Demonstrated success in event management, planning and execution.
• Demonstrated experience working with Constituent Relationship Management (CRM) tools to support student success and retention.

Montgomery County Community College is committed to assuring equal opportunity to all persons and does not discriminate on the basis of race, color, religion, religious creed, sex, pregnancy, ancestry, national origin, age, affectional or sexual orientation, genetic information, gender identity, gender presentation, veteran’s status, marital status or disability in its educational programs, activities, or employment practices as required by Title IX of the Educational Amendment of 1972, section 504 of the Rehabilitation Act of 1973, and other applicable statutes.

Inquiries concerning Title IX relating to equal opportunity on the basis of sex should be referred to: Title IX Coordinator, Mikiba W. Morehead, Ed.D., TNG, LLC, at [email protected].

All other equal opportunity inquiries, including those based upon disability, should be referred to: The Director of Equity, Diversity & Belonging, at [email protected] or 215-619-7383.