Q3 - NAMORC - WFM Project Manager - Starbucks- Infy Hubs na Infosys

Infosys is seeking an WFM Project Manager with implementation experience. The position will primarily be responsible for providing solutions on the WFM from customer's requirements. The selected candidate must be able to drive the ongoing implementation, do the fi-gap analysis and provide solutions to the gaps along with being well versed on data extraction, migration processes, interface design and implementation life cycle of WFM.

Required Qualifications:

• Candidate must be located within commuting distance of Franklin, TN, Raleigh, NC, Indianapolis, IN, Phoenix AZ, Richardson, TX or Hartford CT or be willing to relocate to one of these areas. This position may require travel in the US.

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• 7 years of Information Technology experience.

• Should be a subject matter expert with implementation experience in WFM

• 4+ Years of experience in WFM implementations

• Should be able to understand business requirements and map them to proposed solutions/enhancements.

• Experience in testing and deployment of custom solutions for Workforce Management modules

• Experience in functional testing and coordinating with cross functional stakeholders for timely delivery of the solutions developed

• Onsite-Offshore communication and work management

• Experience leading super user training and supporting other training related activities

• Coordination experience with other tracks for delivery of end-to-end business processes

• Experience supporting data conversions for WFM data elements

• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications:

• Knowledge on best practices followed in Workforce Management, able to give solutions/suggestions to the client

• Experience in WFM Module.
   

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance

• Long-term/Short-term Disability

• Health and Dependent Care Reimbursement Accounts

• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)

• 401(k) plan and contributions dependent on salary level

• Paid holidays plus Paid Time Off

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.