Project Manager I na Verisk Analytics

Principal Responsibilities and Essential Duties: 

• Specializes in both Data Integration and Multi-Product Software Implementations.

• Creates project plan for implementing new customers, recommends specific features and workflows to make project most effective. 

• Trains and mentors junior team members.                                                                                                            

• Sets up and configures software or import/export processes.                                                                                                       

• Holds kickoff and status calls to keep shareholders informed.                                                                                                                                    

• Provides or coordinates customer training.                                                                                                            

• Answers customer questions, and aids in troubleshooting errors.                                                                                                                            

• Provides software demos and assists customers with implementation of new software features.

• Logs defects and works with product teams on resolution.                                                                                                            

• Coordinates suggestions and project requests between customers and product teams.                                                                                                           

• Investigates billing inquiries.                                                                                                            

• Submits custom development projects to create customer templates.                                                                                                            

• Some travel required to visit customer accounts when appropriate.                                                                                                           

• Must be able to perform duties with reasonable accommodation.

• Occasionally after-hours work required.

      Requirements:

• Expected to work 40 hours per week

• BA/BS in business or related technical field or equivalent experience preferred

• 1+ years as Implementation Specialist I or equivalent experience 

• 3+ years’ experience in software support or related area

• Experience debugging and troubleshooting software

• Strong organizational, planning and coordination skills

• Ability to manage priorities and tight deadlines

• Ability to work independently to achieve exceptional results 

• Ability to manage and motivate personnel who are not direct reports

• Strong communication skills and the ability to work well with team members and other departments

• Outstanding Customer service focus and skills

• Knowledge of property insurance claims processes

• Proficient with MS Office, MS Project, Visio, Excel, MS PowerPoint & Internet technologies

• Proficient of electronic data interchanges (EDI)

• Proficient with XML, SQL

• Proficient with FTP, sFTP, and Web Services

• Proficient with Oracle, Keycode Manager, and Online Instance Admin 

#LI-MC1

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland.  We value learning, caring and results and make inclusivity and diversity a top priority.  In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong.  We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

 Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.

Marketing Solutions — delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Verisk Employee Privacy Notice